Care Coordinator

Found in: beBee jobs CA - 2 weeks ago


Bedford, Quebec, Canada CBI Health Group Full time

Care Coordinator - Bedford

As a Care Coordinator within our Home Health Division, your focus will be on ensuring a positive patient and family experience by effectively scheduling direct care providers in the community to meet the requirements of patient care plans. You'll be part of a team of Care Coordinators working diligently to provide as much consistency of care as possible while meeting the scheduling requirements of both patients and care providers. Frequently problem-solving, you'll be the central point of contact for patients and families, care providers and referral sources. Effective care coordination is an important element of service delivery; as a result, you must be driven to help others in a compassionate and caring way while balancing the pressures to deliver on scheduling requirements.

What We Offer

  • Competitive compensation, included a Group Retirement Savings Plan
  • Paid sick days, orientation, and training
  • Comprehensive benefits plan for you and your family
  • Opportunities to grow your career within CBI Health's national network
  • Supportive onboarding program, mentorship and ongoing learning and development to continuously advance your skills

Primary Duties

As a Care Coordinator, you will:

  • Use scheduling software effectively to fulfill patients' care plans
  • Communicate and provide field staff with accurate schedules on a weekly basis
  • Ensure care providers are scheduled effectively and efficiently
  • Communicate with patients and families when schedule challenges arise, and problem-solve effectively
  • Maintain accurate records of care provider availability and ensure continuity of care whenever possible
  • Maintain accessibility by phone and emails for patients, care providers, referral sources and other stakeholders
  • Actively pursue positive relationships with care providers and patients
  • Follow up appropriately on missed patient visits
  • Liaise with Care Supervisors to share patient and care provider feedback
  • Resolve or escalate, as required, client concerns/issues
  • Ensure accurate, timely documentation and/or phone calls, both external and internal
  • Prepare daily performance and tracking reports in a timely manner
  • Enter all critical and relevant information into the system for appropriate follow-up and documentation

Qualifications

To take on the role of Care Coordinator, you must:

  • Have customer service experience
  • Have good computer skills
  • Demonstrate excellent telephone etiquette
  • Be able to remain calm in stressful situations
  • Combine strong interpersonal skills with analytical problem-solving abilities
  • Be self-directed, goal-oriented and able to manage time and priorities
  • Medical knowledge or a medical background will be considered an asset

When you join our team as a Care Coordinator, you'll belong to one of Canada's leaders in the healthcare industry, with 250 locations across the country. As one of the largest healthcare networks in Canada, we're proud to be named one of Canada's Best Managed Companies, Platinum Member and Canada's 10 Most Admired Company Cultures.

Join us at CBI Health - Because Your Care Matters

CBI Health is committed to providing a diverse, equitable, and inclusive workplace where everyone feels safe and accepted as their authentic selves. We actively seek qualified candidates who share our commitment to equity and inclusion and contribute to the diversification of ideas and perspectives that help us innovate and provide the best possible care to our clients.

We are committed to fostering a positive experience for all Indigenous applicants whether you're First Nations (status or non-status), Inuit or Metis and welcome applications from all individuals regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristics that make each of us different.

In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and CBI Policies on Accommodation, a request for accommodation will be accepted as part of our hiring process. Please inform your recruiter if you have any accommodation requests.


  • Physiotherapist - Bedford, NS

    Found in: beBee jobs CA - 2 weeks ago


    Bedford, Quebec, Canada CBI Health Group Full time

    About Rehabilitation Services CBI Health's Rehabilitation Services supports both the physical and mental health and well-being of Canadians from coast to coast. We offer personalized rehabilitation services to help our clients live a healthy, active and independent lifestyle. We provide community-based rehabilitation including physiotherapy, occupational...

  • Area Manager

    Found in: beBee jobs CA - 2 weeks ago


    Bedford, Quebec, Canada Government of Nova Scotia Full time

    Competition # : 42371 Department: Public Works Location: BEDFORD Type of Employment: Permanent Union Status: Exclusion - Non Union - NSPG Closing Date: 05-Apr-24 (Applications are accepted until 11:59 PM Atlantic Time) About Us The Department of Public Works is responsible to build and maintain provincial infrastructure across Nova Scotia; we are...

  • Care Coordinator

    Found in: beBee S CA - 3 weeks ago


    Bedford, Canada CBI Health Group Full time

    Care Coordinator - Bedford As a Care Coordinator within our Home Health Division, your focus will be on ensuring a positive patient and family experience by effectively scheduling direct care providers in the community to meet the requirements of patient care plans. You'll be part of a team of Care Coordinators working diligently to provide as much...

  • Care Coordinator

    3 days ago


    Bedford, Canada CBI Health Full time

    **Care Coordinator - Bedford Location** As a Care Coordinator within our Home Health Division**, **your focus will be on ensuring a positive patient and family experience by effectively scheduling direct care providers in the community to meet the requirements of patient care plans. You’ll be part of a team of Care Coordinators working diligently to...

  • Care Coordinator

    1 day ago


    Bedford, Canada CBI Health Full time

    **Care Coordinator - Bedford Location** As a Care Coordinator within our Home Health Division**, **your focus will be on ensuring a positive patient and family experience by effectively scheduling direct care providers in the community to meet the requirements of patient care plans. You’ll be part of a team of Care Coordinators working diligently to...


  • Bedford, Canada Chalice (Canada) Full time

    **All applicants are required to submit a cover letter as well as a resume** **Job Title**:School and Events Coordinator **Reports to**:Senior Invitation Manager **Job Location**:Bedford, Nova Scotia Canada **Who we are**: **Chalice (Canada) **is a Catholic, Nova Scotia based organization with a vision for "A world where all children and families live in...


  • Bedford, Canada Chalice (Canada) Full time

    **All applicants are required to submit a cover letter as well as a resume** **Job Title**:School and Events Coordinator **Reports to**:Senior Invitation Manager **Job Location**:Bedford, Nova Scotia Canada **Who we are**: **Chalice (Canada) **is a Catholic, Nova Scotia based organization with a vision for "A world where all children and families live in...


  • Bedford, Canada My East Coast Experience Media Group INC Full time

    Responsibilities: - Perform account reconciliations and analysis to ensure accuracy and completeness of financial data - Assist in the preparation of financial statements and reports - Support the budgeting process by providing financial data and analysis - Conduct bank reconciliations and monitor cash flow - Process payroll and ensure compliance with...

  • Storekeeper

    4 days ago


    Bedford, Canada Defence Construction Canada Full time

    **Job Summary** We are searching for an organized and detail-oriented storekeeper to manage all of the operations in our storeroom. In this position, you'll play a key role in the proper care and maintenance of our stock, including ordering, receiving, and managing inventory. **Storekeeper Duties and Responsibilities** - Maintain receipts, records, and...


  • Bedford, Canada OPX Excavating & Landscaping Inc Full time

    OPX Excavating & Landscaping Inc. is looking to add a Superintendent to our growing team! We are looking for an individual who can take initiative, communicate clearly and effectively; and unite the office and field to allow for streamlined operation within the company. We want someone to lead by example and truly work as a team. - in depth knowledge and...

  • Receptionist

    5 days ago


    Bedford, Canada The Armour Group Limited Full time

    **Receptionist - **_**Modspace by Armour Group**_ The Armour Group Limited is one of the leading construction and development companies in Atlantic Canada. With its dedicated team of professionals, The Armour Group continues a proud history of creating a sense of place in Nova Scotia - carefully designing, developing, constructing and operating some of our...


  • Bedford, Canada Habermehl Contracting Ltd Full time

    Habermehl Contracting Ltd. is a design-build-renovate company specializing in large residential renovations, boutique commercial projects and meaningful accessibility modifications. We pride ourselves in quality builds, exemplary customer service, and well-structured systems that exceed industry standards. We’re also committed to a supportive and...

  • Manager- Accounting

    4 days ago


    Bedford, Canada Strong & Associates Chartered Professional Accountants Inc. Full time

    We are looking for an **experienced professional currently working as a manager in public practice** to join our established accounting and consulting practice. You will have the opportunity to participate in a wide range of engagements to further build your experience beyond just corporate year-ends and personal tax while working directly with the two...

  • Veterinary Hospital Manager, Bedford Parks Animal Hospital

    Found in: Talent CA C2 - 2 weeks ago


    Bedford, Canada VCA Canada Full time

    JOB DESCRIPTION Veterinary Hospital Manager Location: Bedford, NS Bedford Parks Animal Hospital has an excellent opportunity for an experienced veterinary client service professional to join our leadership team as our Hospital Manager.  In collaboration and with guidance from our field leadership, the Hospital Manager you will...

  • Summer Student

    2 minutes ago


    Bedford, Canada Northwood Full time

    **Summer Student Term Positions - Bedford Campus** - Join the Northwood team this summer!_ We are looking for dynamic individuals to be a part of our team at the Halifax Campus for the following positions: - **Community Development Worker**: - **Music Coordinator** **All Positions Details**: **Length of the term**:8 weeks - Part time positions **Number...

  • Concrete Finisher

    4 days ago


    Bedford, Canada Trim Landscaping Full time

    **Who are We? Trim Landscaping is a full-service landscaping company that provides commercial and large-scale high-end residential and landscaping services throughout Nova Scotia. We have done many premier maintenance and design-build landscape projects in NS like Argyle and Spring Garden streets, Queen’s Marque and Peggy Cove’s Viewing Deck. We are...

  • Provincial Clinical Practice Manager

    Found in: Talent CA C2 - 2 weeks ago


    Bedford, Canada igility Health Association Nova Scotia Full time

    Health Association Nova Scotia is a not-for-profit, non-government, membership-based association with 60 years’ experience in delivering shared services, policy support and expertise our customers can count on. Serving over 130 organizations from across the province of Nova Scotia, our core fee-for-service/cost recovery services are Clinical Engineering...

  • Physiotherapist - Bedford, NS

    Found in: beBee S CA - 3 weeks ago


    Bedford, Canada CBI Health Group Full time

    About Rehabilitation Services CBI Health's Rehabilitation Services supports both the physical and mental health and well-being of Canadians from coast to coast. We offer personalized rehabilitation services to help our clients live a healthy, active and independent lifestyle. We provide community-based rehabilitation including physiotherapy, occupational...

  • HR Advisor

    Found in: Talent CA C2 - 1 week ago


    Bedford, Canada igility Health Association Nova Scotia Full time

    Health Association Nova Scotia is a not-for-profit, non-government, membership-based association with 60 years’ experience in providing exceptional human resource shared services, innovative clinical engineering solutions, policy support and expertise our customers can count on. Serving multiple organizations from across the province of Nova Scotia, our...


  • Bedford, Canada NSCMLT Full time

    **Summer Student Opportunity for a Research and Policy Development position** The NS College of Medical Laboratory Technologists (NSCMLT) is seeking a self-motivated summer student who wants to gain knowledge and experience, preferably in the legal and health regulatory framework governing processes. The position involves an undertaking of cross...


  • Bedford, Canada Royal Bank of Canada Full time

    **Come Work with Us!** At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose. Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work...

  • Senior Mechanical Engineer

    Found in: Talent CA C2 - 2 weeks ago


    Bedford, Canada SNC-Lavalin Full time

    Job Description Senior Mechanical Engineer Are you looking for a company that works on major engineering projects all over the world? Do you want to make a difference by improving the daily lives of communities worldwide? Are you seeking to join an inclusive and diverse team that you can truly count on? You’ve come to the right place! Come...