Customer Experience Associate

3 weeks ago

Saint Anthony, Canada Scotiabank Full time

Requisition ID: 205600
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

About the role

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer's journey by:

  • Taking a proactive approach to discovering our customer's needs and listening to understand what they are asking for
  • Processing day to day transactions
  • Nurturing rich, long-standing relationships
  • Contributing to the Branch's targets by identifying and fulfilling simple sales opportunities
  • Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you? In this role you will:

  • Build strong customer relationships and deliver excellent customer service
  • Uncover and solve customers' needs
  • Explain complicated concepts simply
  • Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
  • Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We'd love to work with you if you:

  • Have proven customer service skills through work or community involvement
  • Are willing to assist in a professional, friendly and efficient manner
  • Are available to work a flexible schedule
  • Are comfortable in simple sales situations
  • Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What's in it for you?

  • The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
  • A rewarding career path with diverse opportunities for professional development
  • Internal training to support your career growth and enhance your skills
  • An organization committed to making a difference in our communities – for you and our customers
  • You can expect to be recognized and rewarded for high-performance. You'll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
  • A competitive compensation and benefits package

Location(s): Canada : Newfoundland and Labrador : St Anthony
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

  • Customer Experience Associate

    3 weeks ago

    Saint Anthony, Canada Scotiabank Full time

    Requisition ID: 205600Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. About the roleAs a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals. Our...

  • Customer Experience Associate

    1 month ago

    Saint Anthony, Canada Scotiabank Full time

       Requisition ID: 205600Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. About the roleAs a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.Our...

  • Customer Experience Associate

    1 week ago

    Saint-Sauveur, Canada TD Bank Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Associate. In this role, you will be responsible for delivering exceptional customer service and support to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide personalized service to customers, responding to...

  • Customer Experience Associate

    1 week ago

    Saint-Sauveur, Canada TD Bank Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Associate. In this role, you will be responsible for delivering exceptional customer service and support to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide personalized service to customers, responding to...

  • Customer Experience Associate

    1 week ago

    Saint-Sauveur, Canada TD Bank Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Associate. In this role, you will be responsible for delivering exceptional customer service and support to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide personalized service to customers, responding to...

  • Customer Experience Associate

    1 day ago

    Saint-Léonard, Quebec, Canada Scotiabank Full time

    Customer Experience Associate role requires building strong relationships, delivering excellent service, and uncovering customer needs in a fast-paced banking environment. As a Customer Experience Associate, you will be the face of our branches, connecting with customers in a relatable way and providing exceptional service throughout their journey. Your...

  • Customer Experience Associate

    6 days ago

    Saint Paul, Canada TD Bank Full time

    Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Associate. In this role, you will be responsible for providing exceptional customer service and support to our clients, while also contributing to the overall success of our branch.Key ResponsibilitiesProvide personalized customer...

  • Customer Experience Associate

    6 days ago

    Saint Paul, Canada TD Bank Full time

    Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Associate. In this role, you will be responsible for providing exceptional customer service and support to our clients, while also contributing to the overall success of our branch.Key ResponsibilitiesProvide personalized customer...

  • Customer Experience Associate

    5 days ago

    Saint Paul, Canada TD Bank Full time

    Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Associate. In this role, you will be responsible for providing exceptional customer service and support to our clients, while also contributing to the overall success of our branch.Key ResponsibilitiesProvide personalized customer...

  • Customer Experience Associate

    3 days ago

    Mont-Saint-Hilaire, Quebec, Canada Scotiabank Full time

    Customer Experience Associate role requires building strong relationships, delivering excellent service, and uncovering customers' needs in a fast-paced banking environment. As a Customer Experience Associate, you will be the face of our branches, connecting with customers in a relatable way and providing exceptional service throughout their journey. Your...

  • Customer Experience Associate

    2 weeks ago

    Saint-Augustin-de-Desmaures, Quebec, Canada TD Bank Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Associate. In this role, you will be responsible for providing exceptional customer service, responding to customer inquiries, and resolving issues in a timely and professional manner.Key ResponsibilitiesProvide personalized customer service...

  • Customer Experience Associate

    1 week ago

    Saint-Augustin-de-Desmaures, Quebec, Canada TD Bank Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Associate. In this role, you will be responsible for providing exceptional customer service, responding to customer inquiries, and resolving issues in a timely and professional manner.Key ResponsibilitiesProvide personalized customer service...

  • Customer Experience Associate

    1 week ago

    Saint-Augustin-de-Desmaures, Quebec, Canada TD Bank Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Associate. In this role, you will be responsible for providing exceptional customer service, responding to customer inquiries, and resolving issues in a timely and professional manner.Key ResponsibilitiesProvide personalized customer service...

  • Customer Experience Associate

    1 day ago

    Saint-Léonard, Quebec, Canada Scotiabank Full time

    About the RoleAs a Customer Experience Associate at Scotiabank, you will be the face of our branches, delivering exceptional service to our customers and helping them achieve their financial goals.Our ideal candidate is a people-centric individual who can connect with customers in a relatable way, taking a proactive approach to discovering their needs and...

  • Customer Experience Associate

    23 hours ago

    Saint-Léonard, Quebec, Canada Scotiabank Full time

    About the RoleAs a Customer Experience Associate at Scotiabank, you will be the face of our branches, delivering exceptional service to our customers and helping them achieve their financial goals.Our ideal candidate is a people-centric individual who can connect with customers in a relatable way, taking a proactive approach to discovering their needs and...

  • Customer Experience Associate

    20 hours ago

    Saint-Léonard, Quebec, Canada Scotiabank Full time

    About the RoleAs a Customer Experience Associate at Scotiabank, you will be the face of our branches, delivering exceptional service to our customers and helping them achieve their financial goals.Our ideal candidate is a people-centric individual who can connect with customers in a relatable way, taking a proactive approach to discovering their needs and...

  • Customer Experience Associate

    5 days ago

    Saint Stephen, Canada Scotiabank Full time

    About the RoleAs a Customer Experience Associate at Scotiabank, you will be the face of our branches, delivering exceptional service to our customers and helping them achieve their financial goals.Our ideal candidate is a people-centric individual who can connect with customers in a relatable way, providing proactive support and guidance throughout their...

  • Customer Experience Associate

    5 days ago

    Saint Stephen, Canada Scotiabank Full time

    About the RoleAs a Customer Experience Associate at Scotiabank, you will be the face of our branches, delivering exceptional service to our customers and helping them achieve their financial goals.Our ideal candidate is a people-centric individual who can connect with customers in a relatable way, providing proactive support and guidance throughout their...

  • Customer Experience Associate

    2 weeks ago

    Saint Jacobs, Canada Scotiabank Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Associate. As a key member of our Canadian Banking Branch network, you will play a vital role in delivering exceptional service to our customers and helping them achieve their financial goals.Key ResponsibilitiesProactively identify and...

  • Customer Experience Associate

    1 week ago

    Saint-Jean-sur-Richelieu, Quebec, Canada TD Bank Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Associate. In this role, you will be responsible for delivering exceptional customer service and support to our clients, while also contributing to the growth and success of our business.Key ResponsibilitiesProvide personalized service to...