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Customer Experience Associate

2 months ago

SaintAugustindeDesmaures, Quebec, Canada TD Bank Full time
Job Summary

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Associate. In this role, you will be responsible for providing exceptional customer service, responding to customer inquiries, and resolving issues in a timely and professional manner.

Key Responsibilities
  • Provide personalized customer service to meet the needs of our clients
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Work collaboratively with colleagues to achieve business objectives and improve customer satisfaction
  • Stay up-to-date on product and service offerings to provide accurate information to customers
  • Participate in ongoing training and development to enhance skills and knowledge
Requirements
  • High school diploma or equivalent required; post-secondary education preferred
  • 1+ years of relevant customer service experience
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Strong problem-solving and analytical skills
What We Offer

As a Customer Experience Associate at TD Bank, you will have the opportunity to work in a dynamic and supportive environment that values customer satisfaction and employee development. We offer a competitive compensation package, comprehensive benefits, and opportunities for career growth and advancement.

We are committed to providing a work environment that is inclusive, diverse, and respectful of all employees. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.