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Transaction Coordinator
3 months ago
Job Title
Transaction Coordinator (Contract)Job Description Summary
Cushman & Wakefield's Global Occupier Services (GOS) creates, optimizes and protects value by providing strategic real estate solutions through a single platform. Our multi-disciplined professionals develop unique programs for each client and treat each real estate portfolio holistically, delivering comprehensive strategy-based solutions with best-in-class practices.The primary responsibility of this role is to liaise with the Client and C&W internal resources dedicated to the Client and support Transaction Managers in delivering a high level of customer service on ongoing retail transactions. The Transaction Coordinator acts as a primary back-up to all activities of Transaction Managers and as such must possess good technical, organizational and communication skills to add value and implement multiple concurrent tasks.
Job Description
Major Responsibilities
- Account Management
- Provide exceptional client service at all levels, internally and externally;
- Using available lease administration, transaction management, or other web-based software and resources, coordinates and implements reporting through standardized reports and templates, under the guidance of Transaction Managers.
- Hosts internal and/or external Transaction Management meetings (as required) and leads team through transaction status, takes notes and follow up action items;
- Supports the preparation of QBR materials and presentations.
- Transaction Management
- Drafts and routes client documents, Request for Service Agreements and Broker Engagement Letters;
- Responsible for the creation of Market Assessments for all deals
- Prepare negotiation summaries/RFP comparison matrixes
- Assists with revenue projections & tracking;
- Responsible to ensure deals are properly booked in C&W systems (Engage)
- Monitors project timelines and resolves / escalates variances.
- Client Reporting
- Develops and maintains collaborative worksites using proprietary and market standard tools as required;
- Provides support to client, brokers, service partners, and Transaction Managers to maximize the utility of all reporting and web-based management tools;
- Collects and enters transaction and portfolio data ensuring completeness and accuracy;
- Completes transaction closing reports.
- Assists with KPI Tracking;
- Process Documents
- Modifies and formats existing generic process documents to meet the client's requirements;
- Maintain electronic copies of client's specific process documents;
- Maintains, monitors, and reports on all aspects of the Transaction Management process using a variety of tools.
Knowledge and Experience
- 1-3 years' experience working in a corporate service and or real estate support role balancing the requirements and needs of either internal or external clients;
- High School diploma or GED required;
- Bachelor's Degree preferred in any field; finance/real estate ideal;
- Proven effective 'project management' skills required to identify multiple tasks and coordinate the timely completion of every component;
- Well-developed organizational skills allowing the ideal candidate to balance multiple responsibilities and deliverables while ensuring client satisfaction;
- Experience, knowledge and interest in the fundamentals of real estate is considered a definite asset;
- A basic understanding of leases and lease terms is beneficial;
- Ability to work effectively in a fast-paced cohesive team environment;
- Advanced MS Word, Excel, PowerPoint and Outlook skills required;
- Proven ability to learn and effectively master new software applications.
