Retail Operations Specialist

24 hours ago


Calgary, Alberta, Canada Canada Goose Inc. Full time
{"title": "Retail Operations Associate", "description": "Job Summary

At Canada Goose Inc., we're seeking a highly motivated and detail-oriented Retail Operations Associate to join our team. As a key member of our retail operations team, you will be responsible for achieving sales targets, building a positive store environment, and ensuring excellent customer service.

Key Responsibilities
  • Achieve or exceed personal sales targets and support the store's overall target
  • Build a positive store environment through effective communication, collaboration, and partnership with the management team
  • Attend and participate in all store meetings, events, and product knowledge sessions
  • Follow store operating procedures to minimize store shrink
  • Handle all Point of Sale (POS) transactions in compliance with company standards
  • Ensure overall accuracy in inventory and proper organization and accessibility of Canada Goose's products
  • Process inbound and outbound shipment, replenishment, damages, return to vendor, etc.
  • Support in the overall upkeep of physical store maintenance and standards
  • Maintain Visual Merchandise directives
Requirements
  • Minimum 2 years of retail experience, preferably in a customer-focused environment
  • Proven record of maintaining successful store operations
  • Previous experience working with affluent and luxury brands in high-traffic locations
  • Strong organization skills and a keen attention to detail
  • Ability to work efficiently in a fast-paced and team-oriented environment
  • Good understanding of inventory management and point of sale systems
  • Excellent communication and social skills
  • Basic skills in Microsoft Office, specifically, Word and Excel
  • Bonus points for proficiency in another language
What We Offer
  • A company built on Canadian roots and heritage
  • Your work is recognized with a comprehensive and competitive Total Rewards Program
  • Opportunities for career growth through numerous internal and external programs
  • Recognize and be recognized by your peers with our Goose Rewards & ICON Rewards
  • Be a part of CG Gives. Donation matching and paid volunteer time to help the organizations you care about
  • Access to tools and resources to support physical and mental health, embracing change, and connecting with colleagues
  • Inspiring leaders and colleagues who will lift you up and help you grow

We believe in the power of inclusion and are passionate about building and sustaining an inclusive and equitable working environment where all employees can bring their authentic selves to work every day. We believe every one of our team members enriches our diversity by exposing us to varying ways to understand the world, identify challenges, and to discover, design, produce, and deliver great products and service. Our different perspectives are what enable us to create, dream, and live in the open.

Canada Goose is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

There are multiple ways to interview with us. If you require any interview accommodation for your interview, please email us.

", "lang_code": "en"}

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