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Customer Service Representative

2 months ago

Estevan, Canada Walmart Canada Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Consumables Associate at Walmart Canada. As a key member of our retail team, you will play a vital role in delivering exceptional customer service and ensuring a seamless shopping experience for our customers.

Key Responsibilities
  • Customer Service
    • Greet all customers in a polite and friendly manner.
    • Assist customers by promoting products and services, locating merchandise, and making purchase decisions.
    • Resolve customer issues and refer concerns to management where appropriate.
  • Merchandise Management
    • Maintain salesfloor presentation by stocking and rotating merchandise, removing damaged or out-of-date goods, setting up and maintaining product displays, signing and pricing merchandise.
    • Ensure proper handling of claims and returns, secure merchandise, identify high shrink items, and maintain a safe work environment as per Company policies and procedures.
  • Inventory and Stocking
    • Receive and stock merchandise, utilize equipment appropriately, administer required paperwork, logs, and other documentation.
    • Stock merchandise/picks, downstock if applicable, apply product protection when required, set and complete modulars, including flex modulars, and set new shelf caps.
Requirements

To be successful in this role, you will require:

  • Excellent Communication Skills
  • Strong Customer Service Skills
  • Ability to Work in a Fast-Paced Environment
  • Basic Math Skills
  • Ability to Lift Up to 25 kg
What We Offer

As a Consumables Associate at Walmart Canada, you will have the opportunity to develop your skills in customer service, retail sales, and merchandise management. You will also have access to comprehensive training and development programs to help you succeed in your role.