Customer Service Representative

2 weeks ago


Estevan, Saskatchewan, Canada Microtel Inn and Suites by Wyndham, Estevan Full time

We are seeking a highly organized and detail-oriented Guest Services Associate to join our team at Microtel Inn and Suites by Wyndham, Estevan. As a Guest Services Associate, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is comfortable and enjoyable.

Key Responsibilities:
  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Process guests' departures, calculate charges and receive payments
  • Answer telephone and relay telephone calls and messages

In addition to providing excellent customer service, you will also be responsible for maintaining accurate records and ensuring that all hotel policies and procedures are followed.

Requirements:
  • Secondary (high) school graduation certificate
  • Will train

We offer a competitive salary and benefits package, including a dental plan and health care plan. If you are a team player with excellent communication skills and a passion for providing exceptional customer service, we encourage you to apply for this exciting opportunity.



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