AVP, Claims Technology
3 weeks ago
Zurich Canada seeks an AVP, Claims Technology to manage application development and delivery, overseeing a team of business analysts and software developers, and driving business change and IT application strategy.
The OpportunityAre you looking for a caring, collaborative, values-driven workplace with inspiring teammates and leaders? Do you have the ambition and desire to be the best and thrive at the most impactful global insurance provider in the world? Look no further than Zurich Canada.
We are currently looking for an experienced professional to manage Commercial Insurance IT platforms like Guidewire ClaimCenter and drive business change and IT application strategy.
Key Responsibilities- Define, communicate, and execute end-to-end Claims IT application strategy at the local or Line of Business level, ensuring alignment with the Business Division, Segment, or global function strategies.
- Oversee the planning and management of the IT budget across multiple cost centers related to claims technology at a local or Line of Business level.
- Proactively manage relationships with senior executives and key claims business partners.
- Develop and implement claims-focused business solutions and project concepts with a moderate to high level of complexity.
- Oversee demand planning and project portfolio alignment with claims technology needs at the local or Line of Business level.
- Ensure local and global governance compliance, including claims system license management.
- Represent IT in defining and delivering claims technology services and programs to the local business unit.
- Manage internal and external claims-related IT delivery partners and ensure service performance meets expectations.
- Lead a senior team of managers in delivering claims technology solutions.
- Perform strategic HR management processes for your direct reports, fostering talent development.
- Lead the execution of complex IT claims projects or workstreams as part of major change initiatives.
- Ensure that claims technology is compliant with risk, governance, and disaster recovery protocols.
- Contribute to long-term strategy for claims technology and develop processes that align with strategic business objectives.
- Manage relationships with senior claims business stakeholders to identify service improvement opportunities.
- Participate in IT leadership meetings, providing guidance on claims technology and driving change initiatives.
- Influence senior leadership and ensure claims technology strategies align with business goals.
What you bring to the table:
Required:
- Bachelor's Degree and 7+ years of experience in Information Technology related to Guidewire ClaimsCenter.
- OR High School Diploma or Equivalent and 9+ years of experience in Information Technology related to Guidewire.
- OR Zurich Certified Insurance Apprentice, including an associate degree and 7+ years of experience in Information Technology related to Guidewire.
- AND Experience with IT development and maintenance.
- AND Knowledge of IT standards and extensive ClaimsCenter experience.
- AND People management experience.
Preferred:
- Master's Degree.
- Project Management Institute Project Management Professional certification.
- Project management experience.
- P&C Insurance or Financial Services experience.
- Strong verbal and written communication skills.
- Organizational and analytical skills.
- Ability to lead in a team environment.
- Vendor management experience.
Zurich Canada is part of the Zurich Insurance Group, a multi-line insurer with approximately 55,000 employees worldwide serving customers in global and local markets. We have been a leading insurance provider serving mid-sized and large companies, including multinational corporations, in the Canadian commercial market for 100 years.
We are committed to providing a diverse, inclusive and barrier-free environment resulting in an accessible organization for employees, customers, and other parties who interact with, or on behalf of, Zurich.
We strive to achieve a workplace free of discrimination of all forms, including discrimination on the basis of physical or mental disability, or medical condition.
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