Renewals Account Specialist

2 days ago


Waterloo, Ontario, Canada opentext Full time
About the Role

We are seeking a highly skilled Renewals Account Representative to join our team at OpenText. As a key member of our sales team, you will be responsible for building and maintaining strong relationships with our customers, selling the value of our Maintenance and Support Programs, and driving retention and growth.

Your Key Responsibilities
  • Provide exceptional service to our customers through regular phone calls and proactive relationship-building.
  • Consult with internal sales teams to prepare competitive renewal quotes, overcome objections, and negotiate quotes as needed.
  • Maintain and update reporting systems to ensure accurate forecasts and research within a sales support territory.
  • Cultivate strong business relationships with Account Executives and other stakeholders.
  • Develop ongoing lead generation and pipeline through innovation and customer insight to gain new maintenance renewal contracts.
  • Become a trusted advisor for our customers, cultivating an environment of mutual value recognized between OpenText and our customers.
  • Utilize departmental standard operating procedures to bring renewal contracts in at full value and on time.
  • Take ownership of assigned contracts, demonstrating a strong sense of urgency to manage your portfolio and achieve full value, on-time renewals.
  • Demonstrate high attention to detail when reviewing and processing incoming purchase orders and payments.
What You Need to Succeed
  • 1-2 years' experience in a sales-oriented, lead generation, or renewals environment.
  • University/College degree in a related discipline or equivalent work experience.
  • Exceptional communication skills, both written and verbal, with the ability to listen and understand client needs.
  • Ability to think outside the box when researching leads for expanding new maintenance contracts and finding new ways to show how OpenText products can help clients achieve their goals.
  • Strong desire to establish and maintain strong relationships with clients.
  • Ability to work cross-functionally with a dynamic team who rely on each other to achieve overall corporate goals.
  • Goal-oriented, positive, self-starter with strong attention to detail and analytical skills.
  • Track record of autonomy, ownership, and execution.
  • Strong ability to multi-task and prioritize work effectively.
  • Proven experience working in a fluid environment that is ever-growing and changing.
About OpenText

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. We are committed to building an inclusive work environment that values diversity and promotes equal opportunities for all employees.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.



  • Waterloo, Ontario, Canada opentext Full time

    Job Summary: We are seeking a skilled Renewals Specialist to partner with highly regarded companies, drive retention and growth, and contribute to projects shaping the future of digital transformation. As a Renewals Specialist at OpenText, you will be responsible for relationship management, selling the value of OpenText Maintenance and Support Programs,...

  • Account Manager

    1 day ago


    Waterloo, Ontario, Canada Accoravillage Full time

    About the RoleWe are seeking a highly skilled Account Manager to join our myFlex Solutions team. As an Account Manager, you will be responsible for providing exceptional client service and support to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesWork closely with Account Executives to manage advisor relationships and provide...

  • Account Manager

    1 day ago


    Waterloo, Ontario, Canada Accoravillage Full time

    About the RoleWe are seeking a highly skilled Account Manager to join our myFlex Solutions team. As an Account Manager, you will be responsible for providing exceptional client service and support to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesWork closely with Account Executives to manage advisor relationships and provide...


  • Waterloo, Ontario, Canada OpenText Full time

    Unlock Your Potential as a Senior Enablement SpecialistAbout OpenTextOpenText is a global leader in information management, where innovation, creativity, and collaboration drive our corporate culture. As a member of our team, you'll have the opportunity to partner with top companies worldwide, tackle complex challenges, and contribute to projects shaping the...


  • Waterloo, Ontario, Canada OpenText Full time

    Unlock Your Potential as a Senior Enablement SpecialistAbout OpenTextOpenText is a global leader in information management, where innovation, creativity, and collaboration drive our corporate culture. As a member of our team, you'll have the opportunity to partner with top companies worldwide, tackle complex challenges, and contribute to projects shaping the...


  • Waterloo, Ontario, Canada Randstad Full time

    Collection Specialist Job DescriptionA dynamic company is seeking a skilled Collection Specialist to join their team. As a key member of the accounts receivable team, you will be responsible for managing customer accounts, ensuring timely payments, and performing various administrative tasks.Key Responsibilities:Manage customer accounts and follow up on...


  • Waterloo, Ontario, Canada Randstad Full time

    Collection Specialist Job DescriptionA dynamic company is seeking a skilled Collection Specialist to join their team. As a key member of the accounts receivable team, you will be responsible for managing customer accounts, ensuring timely payments, and performing various administrative tasks.Key Responsibilities:Manage customer accounts and follow up on...


  • Waterloo, Ontario, Canada Dykstra Financial Management Inc. Full time

    Job Title: BookkeeperWe are seeking a highly organized and detail-oriented Bookkeeper to join our team at Dykstra Financial Management Inc.Job Summary:The Bookkeeper will be responsible for maintaining accurate and up-to-date financial records, preparing financial statements, and performing various accounting tasks.Key Responsibilities:Calculate and prepare...


  • Waterloo, Ontario, Canada Dykstra Financial Management Inc. Full time

    Job Title: BookkeeperWe are seeking a highly organized and detail-oriented Bookkeeper to join our team at Dykstra Financial Management Inc.Job Summary:The Bookkeeper will be responsible for maintaining accurate and up-to-date financial records, preparing financial statements, and performing various accounting tasks.Key Responsibilities:Calculate and prepare...


  • Waterloo, Ontario, Canada TalentSphere Staffing Solutions Full time

    Accounts Payable Clerk Job OpportunityWe are seeking a highly skilled and detail-oriented Accounts Payable Clerk to join our team at TalentSphere Staffing Solutions. As an Accounts Payable Clerk, you will be responsible for processing invoices, managing payments, and maintaining accurate financial records.Key Responsibilities:Process and verify invoices for...


  • Waterloo, Ontario, Canada TalentSphere Staffing Solutions Full time

    Accounts Payable Clerk Job OpportunityWe are seeking a highly skilled and detail-oriented Accounts Payable Clerk to join our team at TalentSphere Staffing Solutions. As an Accounts Payable Clerk, you will be responsible for processing invoices, managing payments, and maintaining accurate financial records.Key Responsibilities:Process and verify invoices for...


  • Waterloo, Ontario, Canada TalentSphere Staffing Solutions Full time

    Job Title: Accounts Receivable ClerkJob Summary:We are seeking a highly skilled Accounts Receivable Clerk to join our team at TalentSphere Staffing Solutions. As an AR Clerk, you will be responsible for managing the entire accounts receivable process, from invoicing and billing to payment tracking and collection. Key Responsibilities:Process and manage...


  • Waterloo, Ontario, Canada TalentSphere Staffing Solutions Full time

    Job Title: Accounts Receivable ClerkJob Summary:We are seeking a highly skilled Accounts Receivable Clerk to join our team at TalentSphere Staffing Solutions. As an AR Clerk, you will be responsible for managing the entire accounts receivable process, from invoicing and billing to payment tracking and collection. Key Responsibilities:Process and manage...


  • Waterloo, Ontario, Canada Descartes Systems Group Full time

    Position SummaryWe are seeking a highly motivated and detail-oriented individual to join our team as an Accounts Receivable Representative. As a key member of our finance team, you will play a critical role in ensuring the timely collection of accounts receivable and maintaining accurate financial records.ResponsibilitiesMonitor and manage accounts with past...


  • Waterloo, Ontario, Canada Descartes Systems Group Full time

    Position SummaryWe are seeking a highly motivated and detail-oriented individual to join our team as an Accounts Receivable Representative. As a key member of our finance team, you will play a critical role in ensuring the timely collection of accounts receivable and maintaining accurate financial records.ResponsibilitiesMonitor and manage accounts with past...


  • Waterloo, Ontario, Canada Sante Circle Health Full time

    Accounts Receivable Clerk Opportunity at Santé Circle HealthWe are seeking a detail-oriented and organized individual to manage our receivables from various sources. As an Accounts Receivable Clerk, you will be responsible for ensuring timely and accurate management of financial transactions.Key Responsibilities:Manage and process incoming payments and...


  • Waterloo, Ontario, Canada Sante Circle Health Full time

    Accounts Receivable Clerk Opportunity at Santé Circle HealthWe are seeking a detail-oriented and organized individual to manage our receivables from various sources. As an Accounts Receivable Clerk, you will be responsible for ensuring timely and accurate management of financial transactions.Key Responsibilities:Manage and process incoming payments and...


  • Waterloo, Ontario, Canada IDEX Corporation Full time

    Accounting Clerk – Contract Job DescriptionIDEX Corporation is seeking a highly skilled Accounting Clerk to join our team in a contract position.Job Summary:The successful candidate will be responsible for performing general accounting duties related to the full payable cycle, including matching, coding, inputting, and filing A/P invoices, processing...


  • Waterloo, Ontario, Canada IDEX Full time

    Accounting Clerk – Contract OpportunityWe are seeking a highly skilled Accounting Clerk to join our team in a contract capacity. As an Accounting Clerk, you will be responsible for performing general accounting duties related to the full payable cycle, including posting cash receipts, updating and following up with customers on outstanding invoices.Key...

  • Civil Engineer

    1 day ago


    Waterloo, Ontario, Canada ghd Full time

    Job Title: Civil EngineerWe are seeking a highly skilled Civil Engineer to join our team at GHD. As a key member of our transportation team, you will be responsible for designing and delivering complex civil engineering projects.About the Role:This is an exciting opportunity for a Civil Engineer to work on a variety of projects, including transportation...