Account Manager

2 days ago


Waterloo, Ontario, Canada Accoravillage Full time
About the Role

We are seeking a highly skilled Account Manager to join our myFlex Solutions team. As an Account Manager, you will be responsible for providing exceptional client service and support to our clients, ensuring their needs are met and exceeded.

Key Responsibilities
  • Work closely with Account Executives to manage advisor relationships and provide proactive support to clients.
  • Provide superior client service by anticipating and meeting client needs.
  • Collaborate with the Account Executive and myFlex Benefits Specialists to ensure responsive service standards are met or exceeded.
  • Ensure a positive service experience for plan sponsors as their primary relationship manager for implementations, renewals, and amendments.
Requirements
  • 3+ years of employee benefit insurance experience.
  • Demonstrated analytical, time-management, problem-solving, negotiation, and decision-making skills.
  • Excellent communication skills, including active listening and the ability to communicate clearly both verbally and in writing.
  • High level of attention to detail and a proactive mindset.
  • Demonstrated presentation and training skills.
  • Comprehensive understanding of group insurance and the ability to learn Equitable processes.
  • Comprehensive knowledge of rating methodology and myFlex pooling arrangement.
What We Offer
  • A healthy work-life balance with employee wellness top of mind.
  • Annual bonus program, annual vacation allowance, and company-paid benefits program.
  • An additional paid volunteer day each year so you can spend time giving back to the community.
  • Immediate enrollment in the company's pension program with employer matching.
  • Employee resource groups that support an inclusive work environment.
  • Tuition support and specialized program assistance.
  • A company subsidized cafeteria with a variety of daily options.
  • Discounts on company products and services, and access to exclusive employee perks.

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