Senior Enablement Specialist

1 day ago

Waterloo, Ontario, Canada OpenText Full time
Unlock Your Potential as a Senior Enablement Specialist

About OpenText

OpenText is a global leader in information management, where innovation, creativity, and collaboration drive our corporate culture. As a member of our team, you'll have the opportunity to partner with top companies worldwide, tackle complex challenges, and contribute to projects shaping the future of digital transformation.

Your Impact

Our global Renewals teams are responsible for retention and growth of off-cloud and cloud contracts. Effective onboarding and peak performance are crucial to our success. We're modernizing and streamlining our Renewals Enablement program to equip our Renewals teams with the skills, knowledge, and expertise needed to shorten ramp time and increase productivity, regardless of location.

What the Role Offers

  1. Develop and execute a learner-centered approach to provide the best-in-class learning experience for our global Renewals organization.
  2. Participate in program curriculum design, development, and delivery of the training program to improve global renewals organization skills and abilities.
  3. Facilitate, deliver, and track sales training programs that support Renewals enablement initiatives using various modalities and tools.
  4. Support the continuous improvement and engagement of our training resources to ensure knowledge gaps are closed and desired business results are realized.
  5. Support workplace performance, coaching, mentoring, and enabling social and collaborative learning experiences.
  6. Collaborate with the broader renewals organization and learning community to develop, update, and revise training resources using innovative techniques to achieve strategic initiatives.

What You Need to Succeed

  1. 2+ years of experience in instructional design, development, or adult learning.
  2. 2-5 years of experience in Enablement, software industry, sales, or renewal contract background preferred.
  3. Experience using eLearning tools such as Articulate and Camtasia required.
  4. Excellent written, oral, presentation, and communication skills.
  5. Experience in training design and development across multiple modalities, i.e., eLearning, instructor-led, blended, job aids, and more, and can manage simultaneous projects to established deadlines.
  6. Highly organized and detail-oriented with a continuous improvement mindset.
  7. Demonstrates professionalism, diplomacy, and versatility.
  8. Self-starter that can work autonomously, yet understands the value and power of a team and can work collaboratively and creatively in a fast-paced, agile environment.
  9. Demonstrates knowledge and understanding of learning principles, industry design standards, and modern learning best practices for the continual development of learners. Certifications in adult learning and/or instructional design - is a plus.
  10. Technical aptitude to quickly learn new skills and development tools.
  11. Highly proficient in the MS Office Suite.

OpenText's commitment to diversity and inclusion fosters a work environment that values everyone's contributions, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other protected characteristics.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach promotes collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

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