Customer Care Manager
2 weeks ago
About Us:
The Madison Group is a widely diversified real estate and land development company with extensive experience in building master- planned communities, low-rise and high-rise residential projects and also operates a substantial portfolio of retail, commercial and industrial projects.
For over 55 years, Madison Group has built its foundation on integrity and innovation and our commitment to our customers is our foremost priority.
Madison Group focuses on creating quality homes & residences in desirable areas firmly rooted in a sense of community. For further information, please refer to Madison Homes' website at MadisonGroup.caThe Role:
In this crucial management role, you will work in conjunction with Project Management, Construction, Sales and Property Management in relation to the Quality Assurance/Control, PDI, Occupancy and Audit Phases of the project.
Reporting to the Director, Customer Care this role is responsible for ensuring that all aspects of Customer Care are executed with to the highest standards of quality and efficiency, delivering exceptional customer experiences in alignment with The Madison Group brand.
A minimum of 5 years of progressive experience in the residential Customer Care function in a high-rise environment At least 2 years of direct on-site supervisory experience as a Customer Care Team Lead or equivalent role where you were responsible for the on-site team including Pre-PDI and Service Technician roles.
Advanced knowledge of Tarion Warranty Programregarding high-rise building products, construction details, and relevant rules, regulations, and quality standardsExceptional customer service and communication skills including the ability to effectively resolve complex customer concerns and build brand equity in the process.
The ability to prioritize and manage resources effectively to maintain organization and efficiency in high volume environments, and utilize reporting systems to ensure project and customer care standards are met.
An orientation towards excellence and are an empowered self-starter with a track record of high-performance and team collaboration.Additional Information:
Schedule:
Permanent, Full-Time (8:30am to 5:00pm)
Location:
Expectation to move from site to site with minimal notice in accordance with company goals. We are committed to providing accommodations for people with disabilities. Accommodations are available upon request to ensure that we meet your needs.
-
Customer Care Solutions Consultant
1 week ago
Toronto, Ontario, Canada Toronto Hydro Corporation Full timePrimary Focus: Analytics and Data SciencesReporting to the Manager, Customer Experience Projects or the Manager, Customer Operations Projects, the Customer Care Solutions Consultant is responsible for the identification and implementation of effective customer focused solutions to meet business goals within the Customer Care and Revenue Services group. Works...
-
Foot Care Practitioners
4 weeks ago
Toronto, Ontario, Canada Southbridge Care Homes Full timeLocation: Various (based on assigned portfolio within GTA Ontario) Position: Foot Care Practitioners Vacancies: Part Time/ Full-Time (2 positions) Tired of living to work? Work to LIVE with this exciting opportunity to work as a Foot Care RPN within an assigned portfolio of long-term care homes The Foot Care Practitioner will have the opportunity to travel...
-
Area Manager, Non-Acute
4 weeks ago
Toronto, Ontario, Canada Mölnlycke Health Care Full timeAdvance performance, transform livesAs part of a dynamic and growing organization, you'll thrive in an inspiring work culture that values and recognizes the results you achieve. Join Mölnlycke to shape your career while making a meaningful difference in the healthcare sector Molnlycke is hiring an Area Sales Manager for the Non-Acute market In this newly...
-
Registered Nurse, Palliative Care
4 weeks ago
Toronto, Ontario, Canada Spectrum Health Care Full timeProvide patient-focused, safe, holistic nursing care and work collaboratively with other members of our specialized palliative care teamEnsure that nursing care provided to our patients is based on current and best practices to achieve successful outcomesContinually assess, anticipate, identify and respond to new and changing needs of our patientsTravel...
-
Customer Care Specialist
2 weeks ago
Toronto, Ontario, Canada eBay Full timeCustomer Care Specialist word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word...
-
Registered Nurse Palliative Care
1 week ago
Toronto, Ontario, Canada Providence Health Care Full timeRegistered Nurse Palliative Care (Job ID: 4584)The RN works within a changing environment and in inter-professional teams to advocate for and promote wellness while ensuring the delivery of safe, effective and ethical nursing care. The RN shares his/her knowledge and expertise with others and contributes to the advancement of nursing practice excellence. The...
-
Registered Nurse Palliative Care
1 week ago
Toronto, Ontario, Canada Providence Health Care Full timeRegistered Nurse Palliative Care (Job ID: 4583)The RN works within a changing environment and in inter-professional teams to advocate for and promote wellness while ensuring the delivery of safe, effective and ethical nursing care. The RN shares his/her knowledge and expertise with others and contributes to the advancement of nursing practice excellence. The...
-
Customer Success Manager
6 days ago
Toronto, Ontario, Canada Audience Republic Full timeSalary: Audience Republic is an all-in-one CRM & marketing platform for events & venues. Our customers are some of the largest names in the world — including events featuring artists like Taylor Swift, Paul McCartney, Post Malone, Elton John, RUFUS DU SOL, ODESZA, and Flume.We are a fast growing technology startup in B2B SaaS, and have raised $12m in...
-
Patient Care Manager Ccu, Icu
4 weeks ago
Toronto, Ontario, Canada St Michael's hospital Full timePatient Care Manager CCU, ICU & Respiratory Therapy (Job ID: 4059)The ICU Patient Care Manager is a program-based position reporting to the Administrative Program Director. The focus of the role is to develop innovative strategies to achieve exceptional/efficient patient and family care, in collaboration with the ICU Medical Director, that are congruent to...
-
Customer Manager Canada
2 weeks ago
Toronto, Ontario, Canada Swiss Re Full timeAbout the Team The Corporate Solutions Customer Management Team represents all products and solutions to lead the customer experience, sales and business development efforts for a portfolio of strategic customers. We are a collaborative and innovative team working together to deliver a best-in-class customer centric experience. The Customer Manager serves as...
-
Toronto, Ontario, Canada Carewell Full timeAre you a data-driven problem solver who is passionate about making a difference in the lives of others while contributing to a successful business? Join Carewell and be a part of a team that creates impactful solutions for caregivers and their unique challenges. We're looking for hardworking individuals committed to raising the bar and striving for impact,...
-
Customer Success Manager
7 days ago
Toronto, Ontario, Canada Shift Technology Full timeThe future of insurance starts with AI. To date, Shift Technology's AI-powered products have benefitted more than 300 million policyholders globally by reducing underwriting risk, identifying more fraud, and automating critical tasks throughout the claims process. Shift harnesses the power of AI to enable the world's leading insurance organizations to make...
-
Toronto, Ontario, Canada Abbott Laboratories Full timeABOUT ABBOTTAbbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology. WORKING AT ABBOTT At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will...
-
Toronto, Ontario, Canada Home and Community Care Support Services Full timeCARE AND BE CARED FOR - THIS IS YOUR HOME Are you a strategic leader that drives effectiveness, efficiency and high quality performance? Do you have experience planning, directing, and organizing purchasing functions and contractual agreements? Are you passionate about exceptional health care and driven by a desire to help others? If so, take a look at this...
-
Project Manager
4 days ago
Toronto, Ontario, Canada Home and Community Care Support Services Full timeCARE AND BE CARED FOR - THIS IS YOUR HOME Our team is growing Are you a seasoned project manager who enjoys being at the leading edge of change? Do you thrive in a team environment that promotes learning and opportunities for personal growth while making a positive impact?If so, consider this exciting role on our remarkable team. We are preparing to...
-
Manager, Customer Connections Planning
4 weeks ago
Toronto, Ontario, Canada Toronto Hydro Corporation Full timeWORK ILLUSTRATION:The Manager, Customer Connections Planning & Technical Analysis, reporting to the Director, Customer Connections & Key Account Services is responsible for implementing and maintaining systems, processes, procedures and vendor support for the technical analysis required to support customer connections projects and estimates. Acts as a single...
-
Clerical Assistant
3 weeks ago
Toronto, Ontario, Canada Providence Health Care Full timeClerical Assistant - In Patient, Acute Psychiatry Admin (Job ID: 4347)Unity Health Toronto, comprised of Providence Healthcare, St. Joseph¿s Health Centre and St. Michael¿s Hospital, works to advance the health of everyone in our urban communities and beyond. Our health network serves patients, residents and clients across the full spectrum of care,...
-
Client Care Specialist
3 weeks ago
Toronto, Ontario, Canada Padra Medical Clinic Full timeSalary: About Padra: Padra is the international leader in Hair Transplants and Medical Aesthetics and is making waves with its unparalleled commitment to customer success and satisfaction. As we embark on our journey to establish our first North American flagship location in Toronto, we're seeking a Lead Client Care Concierge to join our team and lead the...
-
Care Supervisor
4 weeks ago
Toronto, Ontario, Canada CBI Health Group Full timeCare Supervisor - Toronto PRIMARY DUTIESAs a Client Care Supervisor, you will:• Respond to patient referrals within timelines (internal and external)• Complete a comprehensive care assessment in a timely manner, utilizing tools, forms and process as aligned with established policy and procedure guidelines• Document all required information, including...
-
Clerical Assistant In Patient Cardiovascular Icu
3 weeks ago
Toronto, Ontario, Canada Providence Health Care Full timeClerical Assistant In Patient Cardiovascular ICU (Job ID: 4365)The primary role of the Clerical Assistant in an In-Patient Area is to provide administrative and clerical support to the daily operations of the unit. The scope of the position requires proficient skills related to customer service, communication and computer technology. The Clerical Assistant...
