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Host (Full-Time) - Eataly Don Mills

2 months ago

Toronto, Ontario, Canada Eataly North America Full time
Company Description

Eataly is the world's largest artisanal Italian food and beverage marketplace Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:

  • EAT authentic Italian food at our restaurants, cafés and to-go counters
  • SHOP a selection of high-quality Italian, local and homemade products
  • LEARN through our classes and our team's product knowledge
Job Description

A Host is the first and last point of contact with guests at a restaurant and is responsible for greeting, seating and saying goodbye to guests as well as maintaining the flow of the restaurant during service. A Host diligently and efficiently manages seating in Eataly's restaurants. Reports to the Restaurant Manager.

  • Oversees the general functioning of the dining room during meal service, relaying information to managers and service personnel
  • Maintains an accurate, fair and up-to-date waitlist and seating chart using a computerized system
  • Takes and manages reservations in restaurants that allow reservations
  • Balances the guest flow among the service stations, taking into account requests for a particular table or server depending on availability
  • Informs guests when tables are ready, escorts them to table, provides menus and introduces the server
  • Assists with the duties of servers and bus persons as needed to maintain service effectiveness and efficiency
  • Performs other duties as required or assigned
Qualifications
  • 1+ year of experience in a high-volume restaurant
  • Basic computer skills
  • Excellent communication skills
  • High school diploma or equivalent preferred

Job Requirements

  • Availability to work onsite with a flexible schedule often including evenings and weekends
  • Ability to lift up to 50 pounds
  • Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting
Additional Information

Benefits and Perks

  • Medical, Dental, Vision Insurance
  • Paid Time Off
  • Paid Parental Leave
  • 401K with match or RRSP
  • Bonus program
  • Free family meal daily
  • Discounts at Eataly
  • Classes on products and Italian cuisine
  • Referral bonus program
  • and more