Revenue Operations Analyst

4 weeks ago

Toronto, Ontario, Canada Instapro Group Full time

HomeStars is Canada's leading platform connecting homeowners with qualified service professionals. Every month over half a million homeowners visit HomeStars to research and select the best rated home service professionals nearby. Visit us at to learn more



At HomeStars, we embrace and celebrate uniqueness within our work community. We believe our greatest ideas come from a diverse mix of mindsets, backgrounds, and experiences. We're committed to cultivating an inclusive work environment where all of our employees feel welcome, comfortable, and have the opportunity to thrive.



The Opportunity:



The Revenue Operations Analyst is a key member of the operations team supporting data management, client reporting, and problem resolution. This person will work closely with multiple departments to ensure integrity of the data systems. This position requires strong computer skills, attention to detail, positive professional attitude, and ability to work in a team environment.



Your role includes the following:

  • Develop strong relationships with peers, sales leadership, and internal business partners to support company goals and initiatives
  • Proactively refine the sales process using data and technology to streamline workflows that will improve sales performance
  • Create and maintain dashboards visualizing insights to management on key business drivers
  • Manage ad-hoc data and reporting needs and provide innovation to existing dashboards
  • Perform regular system maintenance tasks, including day-to-day end-user support and ticket resolutions
  • 2+ years of experience in a Sales Support or Enablement role, at a high-growth company, supporting a Sales organization
  • Experience working with CRM and various software integrations such as Salesforce, Five9, and LeanData
  • Strong track record of developing and presenting revenue-related KPIs to leadership (preferably in a b2b SaaS startup environment)
  • Expert Excel / Google Sheets skills, including experience manipulating large amounts of raw data
  • Expert in building and running reports in Salesforce
  • Ability to maintain a long-term outlook while being revenue-focused when architecting solutions to challenges
  • Strong attention to detail and project management skills
  • Passion for learning, problem-solving, working cross-departmentally
  • Autonomous, self-driven, and able to thrive in ambiguity

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