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Client Advisor

2 months ago

Edmonton, Alberta, Canada RBC - Royal Bank Full time
Job Title: Client-Focused Sales Ambassador

RBC is seeking a highly motivated and client-centric sales ambassador to join our team. As a key member of our branch, you will be responsible for delivering exceptional client experiences, driving sales, and building strong relationships with our clients.

Job Summary

This is an exciting opportunity to leverage your sales expertise and natural problem-solving skills to maximize each client interaction. You will be working closely with our clients to understand their banking needs, provide expert advice, and identify sales and referral opportunities.

Key Responsibilities
  • Proactively engage with clients in all areas of the branch and in the community to uncover banking needs and provide expert advice
  • Focus on client education and demonstration, leveraging technology to deliver a memorable client experience and drive sales
  • Respond to client-initiated contact, assisting them with a full range of financial transactions
  • Actively listen and engage clients in conversation to further understand their individual needs
  • Proactively take ownership of resolving and preventing client banking problems
  • Cultivate and maintain relationships with partners to make the most of business opportunities and referrals
Requirements
  • Demonstrated passion for putting clients first, as well as success in a hands-on, target-driven sales environment
  • Problem-solving and people skills, with the ability to build strong relationships and proactively connect with clients
  • Flexibility, eagerness to learn, strong personal ethics, and a hunger for success
  • Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.)
  • Ability to work all business hours
Preferred Qualifications
  • Track record in building rapport and maintaining client relationships within the financial or service industry
  • Mutual Funds accreditation (i.e., Investment Funds in Canada or the Canadian Securities Course)
What We Offer
  • A comprehensive Total Rewards Program including competitive compensation, bonuses, and flexible benefits
  • Continued opportunities for career advancement
  • World-class sales training, coaching, and development opportunities
  • Support from a dynamic, collaborative, progressive, and high-performing team, as well as world-class tools and training
  • Opportunity to achieve great success and grow your career with RBC
About RBC

RBC is a leading financial institution committed to supporting flexible work arrangements when and where available. We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper.