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Commercial Specialist, West Alliance Office
2 months ago
Join the Provincial Health Services Authority (PHSA) as a Commercial Specialist, West Alliance Office, and play a key role in ensuring the delivery of high-quality services to patients across the province.
About the RoleThis is an exciting opportunity to join a dynamic team and contribute to the success of PHSA's West Alliance Office. As a Commercial Specialist, you will be responsible for monitoring, reviewing, and improving contractor performance, managing day-to-day vendor relationships, and leading quality assurance initiatives.
- Provide advice and guidance on procurement and contract management processes and practices, contractual obligations, and issues resolution.
- Monitor contractor performance to ensure performance targets and quality standards are met, and develop regular and ad hoc performance reports.
- Assist senior management in engaging customer departments in developing and modifying service level agreements and priorities.
- Participate in discussions and key decisions on contract scope, change orders, and compliance with PHSA Procurement and Financial policy.
- Play a leading role in quality assurance by resolving client issues related to contract quality outcomes and business with service providers.
- Manage day-to-day actions and issues with vendors at the contract level and support resolution.
- Provide timely input and expertise on horizontal initiatives aimed at driving integration across the Health Authorities.
- Prepare draft contracts and change orders in conjunction with other WEST Alliance Office managers, ensuring compliance with PHSA policies and guidelines.
- Implement risk assessment frameworks based on current accepted criteria and best practices, and lead the identification and management of risks associated with contract performance.
We are seeking a highly skilled and experienced Commercial Specialist to join our team. The ideal candidate will have a bachelor's degree in finance, business, or a related discipline, and a minimum of five years of recent, related experience, including contract management experience.
- Sound analytical and problem-solving skills.
- Ability to use diplomacy and tact in dealing with conflict resolution.
- Ability to analyze and interpret complex contracts and policy relating to contracts.
- Ability to conduct detailed financial analyses.
- Ability to interpret legislation and regulations.
- Excellent analytical and critical thinking skills.
- Excellent verbal and written communication skills.
- Excellent interpersonal skills and the ability to work effectively with all levels of staff.
The Provincial Health Services Authority (PHSA) plans, manages, and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective healthcare for people throughout the province. Our values reflect our commitment to excellence and include: Respect people, Be compassionate, Dare to innovate, Cultivate partnerships, and Serve with purpose.
What We OfferAs a PHSA employee, you will have access to a comprehensive benefits package, including a municipal pension plan, and psychological health and safety programs and holistic wellness resources. You will also have opportunities for professional development and growth, and be part of a dynamic and inclusive team.
- Join one of BC's largest employers with province-wide programs, services, and operations.
- Access to professional development opportunities through our in-house training programs.
- Enjoy a comprehensive benefits package, including a municipal pension plan.
- Annual statutory holidays with generous vacation entitlement and accruement.
- PHSA is a remote work-friendly employer, welcoming flexible work options.
