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Operations Coordinator
2 months ago
We are seeking a highly organized and detail-oriented Operations Coordinator to join our team at BMO. As an Operations Coordinator, you will play a critical role in supporting the branch and/or region in achieving business objectives.
Key Responsibilities- Client Documentation Management: Manage client documentation for correspondence and set-up, ensuring accuracy and timeliness.
- Stakeholder Collaboration: Collaborate with internal and external stakeholders to deliver on business objectives, fostering strong relationships and communication.
- Operational Supervision: Supervise the day-to-day operational activities, coordinating the workflow of less-experienced staff and ensuring seamless execution.
- Record Management: Organize and file records of office activities and business transactions, maintaining a secure and accessible filing system.
- Data Entry and Management: Create, maintain, and enter information into databases, ensuring data accuracy and integrity.
- Work Order Coordination: Assist with the coordination and processing of work orders for equipment warranties, maintenance, and repairs, communicating effectively with relevant teams.
- Office Supplies Management: Maintain office supplies inventory and orders, ensuring a well-stocked and efficient workspace.
- Meeting Coordination: Schedule meetings and coordinate meeting facilities and set-up, ensuring a smooth and productive experience.
- Facilities Coordination: Liaise with internal and external partners to coordinate changes to premises, minimizing disruptions to business operations.
- Irregularity Escalation: Identify and escalate all irregularities and discrepancies to management, ensuring prompt resolution and compliance.
- Operational Support: Provide administrative/operational support, including financial and transactional processing, account processing, and compliance processing, ensuring proper documentation and administration.
- Quality Service Standards: Meet high-quality service standards to maximize relationship retention and growth, ensuring exceptional customer experiences.
- Risk and Compliance: Follow through on risk and compliance processes and policies, safeguarding customer assets, maintaining privacy, and ensuring an effectively run function.
- Asset Protection: Protect the Bank's assets and comply with all regulatory, legal, and ethical requirements, upholding the highest standards of integrity.
- Task Completion: Complete complex and diverse tasks within given rules and limits, analyzing issues and determining next steps as required.
- Accountabilities: Perform broader work or accountabilities as needed, adapting to changing business needs and priorities.
- Experience: Typically between 2-3 years of relevant experience and a post-secondary degree in a related field of study, or an equivalent combination of education and experience.
- Knowledge: Basic specialized knowledge, with a focus on business operations and administration.
- Skills: Verbal and written communication skills, organization skills, collaboration and team skills, analytical and problem-solving skills.
The salary for this role is $49,500.00, with a pay type of Salaried. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on the number of hours regularly worked. For commission roles, the salary listed above represents BMO's expected target for the first year in this position.
BMO's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit our website.
