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Manager, Logistics
4 weeks ago
Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day.
A job at Holt Renfrew offers a competitive total compensation, a generous employee discount, pension, and health & dental benefits, tuition assistance, and continuous learning and development.
Manager, Logistics
The Manager, Logistics ensures that the inventory flow operates smoothly, supporting the selling effort.
Specific responsibilities include (but are not limited to) the following:
· Complete Personal Performance Plan, leading by example
· Complete e360 Survey, leading by example
· Build and retain a high performing team that is capable of delivering the results to meet performance goals
· Ensure the employee performance plans are updated seasonally
· Communicate appropriate parameters, standards and prescribed limits for direct reports; helping them to understand how they drive business
· Implement succession planning, team building and skill development
· Adhere to all Loss Prevention policies
· Lead and direct a team of stock movement associates to fulfill store to store transfers, maintain stockrooms to standard
· Partner with Alterations team to pick and deliver alterations from the sales floor
· Develop communication standards from store to store to meet Client expectations.
· Monitor and enforce the timely completion and execution compliance of Return To Vendor's, consolidations and transfers to Last Call in partnership with the selling teams in the store
· Coordinate the execution of markdowns in partnership with the selling teams in the store
· Partner with selling teams in the store for stock replenishment needs
· Monitor and drive the use of correct procedures for packing, shipping, tracking and receiving goods into the store and delivering to the appropriate department
· Maintain complete and accurate records for inventory purposes
· Drive physical inventory cut-off procedures in the location
· Manage the customer delivery service to ensure standards are met
· Manage the shipping and receiving team to meet service standards
· Ensure a tidy, organized and streamlined workspace is maintained
· Oversee and approve wrap & pack, shipping/receiving/stock movement supply orders and distribution
· Oversee the control of postage costs
· Ensure compliance with privacy policies, regulations, and cyber security measures.
· Control hanger budget through effective rotation and maintenance of existing stock
· Ensure all waste and recyclables are properly disposed of on a daily basis
· Support merchandising team with respect to movement, storage and disposal of fixturing and hangers as required
· Comply with all Health & Safety policies and requirements
The ideal candidate:
· Post-Secondary diploma/certificate in Building maintenance or trade diploma
· 5 years supervisory experience in a similar capacity
· Trained in forklift operation
· Basic computer skills
The measures of success:
· Contribution to financial objectives
· Individual objectives linked to the achievement of department goals
· Feedback from internal and external clients
Directeur(trice), Logistique
Le(la) directeur(trice), Logistique, s'assure que les stocks s'écoulent de manière appropriée, appuyant l'effort de vente.
Les responsabilités spécifiques comprennent ce qui suit, sans toutefois s'y limiter :
· Remplit son plan de rendement individuel; dirige en montrant l'exemple
· Compose et conserve une équipe à haut rendement, apte à produire des résultats pour réaliser les objectifs de rendement
· S'assure que les plans de rendement des employés sont mis à jour à chaque saison
· Communique les paramètres, normes et limites prescrites appropriés aux subordonnés directs; leur permettant de comprendre comment ils peuvent améliorer les résultats
· Met en œuvre la planification de la relève, la composition d'équipe et le perfectionnement des compétences
· Se conforme à toutes les politiques de la Protection des actifs
· Supervise et dirige une équipe de préposés au mouvement des stocks afin d'exécuter les transferts entre magasins et d'entretenir les réserves selon les normes
· Collabore avec l'Atelier des retouches pour ramasser et livrer les retouches dans les rayons de vente
· Développe des normes en matière de communication entre les magasins pour répondre aux attentes des clients
· Surveille et assure l'exécution et l'achèvement ponctuels des retours aux fournisseurs (RAF) et des regroupements, tout en veillant à leur conformité, en collaboration avec les équipes de vente du magasin
· Coordonne l'exécution des démarques en collaboration avec les équipes de vente du magasin
· Collabore avec les équipes de vente du magasin pour répondre aux besoins en réapprovisionnement
· Contrôle et encourage l'application des procédures adéquates pour l'emballage, l'expédition, le suivi et la réception des marchandises au magasin et la livraison aux rayons appropriés
· Veille à ce que les documents soient complets et exacts à des fins d'inventaire
· Dirige les procédures d'inventaire physique de l'emplacement
· Gère le service de livraison aux clients pour assurer que les normes sont respectées
· Assurer le respect en matière de protection de la vie privée, des réglementations et des mesures de cybersécurité.
· Gère l'équipe de l'Expédition et de la Réception pour assurer que les normes relatives au service sont respectées
· Veille à ce que l'environnement de travail soit propre, organisé et simplifié
· Supervise et approuve les commandes d'articles d'emballage et celles de fournitures inhérentes à l'Expédition/la Réception/au Mouvement des stocks ainsi que leur distribution
· Veille au contrôle des frais de poste
· Contrôle le budget inhérent aux cintres en effectuant une rotation efficace et un entretien des stocks actuels
· S'assure de la disposition quotidienne des ordures et du recyclage
· Appuie l'équipe du marchandisage en matière de mouvement, d'entreposage et d'élimination des présentoirs fixes et des cintres, selon la pertinence
· Observe toutes les politiques et exigences en matière de santé et sécurité
Le(la) candidat(e) idéale) possède :
· Un certificat ou diplôme d'études postsecondaires en entretien d'édifices ou en études commerciales
· Cinq (5) années d'expérience en supervision dans un poste similaire
· Une formation en conduite de chariot élévateur à fourche
· Des compétences informatiques de base
L'évaluation du succès :
· Contribution aux objectifs financiers
· Objectifs individuels liés à la réalisation des objectifs du service
· Rétroactions des clients internes et externes
Holt Renfrew is an equal opportunity employer committed to fostering a diverse and inclusive workplace. Our future success depends on the perspectives and contributions of all our employees -- their diverse backgrounds, abilities and experiences make our business stronger. If you are contacted for a job opportunity and require accommodation, please email and let us know so we can ensure you have an accessible candidate experience throughout the recruitment process. All requests are confidential and used only to meet candidate needs.
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