Logistics Coordinator

1 week ago


Montreal, Quebec, Canada SSENSE Full time
Company Description

SSENSE (pronounced [es-uhns]) is a global technology platform operating at the intersection of culture, community, and commerce.

Headquartered in Montreal, it features a mix of established and emerging luxury brands across womenswear, menswear, kidswear, and Everything Else.


SSENSE has garnered critical acclaim as both an e-commerce engine and a producer of cultural content, generating an average of 100 million monthly page views.

Approximately 80% of its audience is between the ages of 18 to 40. It is privately held and has achieved high double digit annual growth and profitability since its inception.

Job Description:

RESPONSIBILITIES

  • Monitor inbound and intracompany shipments on a daily basis
  • Reinforce open communication and visibility on deliveries with our internal stakeholders
  • Ensure shipment paperwork is compliant with SSENSE policies
  • Mediate with carriers and 3PL fulfillment partner to resolve any logístical issues
  • Generate reports and share regular updates with the central logistics team
  • Open and manage shipment claims with carriers and troubleshoot shipment issues
  • Perform data entry for import and export documentation
  • Liaise with the brokerage department to resolve any classification issues
  • Participate in defining and implementing new logistics processes within the company

Qualifications:

  • Certificate in Logistics and Supply Chain Management, or relevant education
  • 12 years experience in air and/or ocean freight forwarding or brokerage is an asset
  • Experience quoting air and/or ocean freight rates, coordinating pickup and delivery of shipments, monitoring shipment status and communicating with customers
  • Experience working in an ecommerce environment, an asset
  • Advanced knowledge of Microsoft Office Suite and Google Suite
  • Good written and verbal communication skills in English and French

SKILLS

  • Highly analytical and customer focused
  • Ability to formulate basic operational processes with continuous improvement in mind
  • Superior organizational and time management skills
  • Ability to multitask and work efficiently under deadlines
  • Solid interpersonal skills with a natural ability to build relationships


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