Logistics Coordinator
1 week ago
SSENSE (pronounced [es-uhns]) is a global technology platform operating at the intersection of culture, community, and commerce.
Headquartered in Montreal, it features a mix of established and emerging luxury brands across womenswear, menswear, kidswear, and Everything Else.
SSENSE has garnered critical acclaim as both an e-commerce engine and a producer of cultural content, generating an average of 100 million monthly page views.
Job Description:
RESPONSIBILITIES
- Monitor inbound and intracompany shipments on a daily basis
- Reinforce open communication and visibility on deliveries with our internal stakeholders
- Ensure shipment paperwork is compliant with SSENSE policies
- Mediate with carriers and 3PL fulfillment partner to resolve any logístical issues
- Generate reports and share regular updates with the central logistics team
- Open and manage shipment claims with carriers and troubleshoot shipment issues
- Perform data entry for import and export documentation
- Liaise with the brokerage department to resolve any classification issues
- Participate in defining and implementing new logistics processes within the company
Qualifications:
- Certificate in Logistics and Supply Chain Management, or relevant education
- 12 years experience in air and/or ocean freight forwarding or brokerage is an asset
- Experience quoting air and/or ocean freight rates, coordinating pickup and delivery of shipments, monitoring shipment status and communicating with customers
- Experience working in an ecommerce environment, an asset
- Advanced knowledge of Microsoft Office Suite and Google Suite
- Good written and verbal communication skills in English and French
SKILLS
- Highly analytical and customer focused
- Ability to formulate basic operational processes with continuous improvement in mind
- Superior organizational and time management skills
- Ability to multitask and work efficiently under deadlines
- Solid interpersonal skills with a natural ability to build relationships
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