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Wine Team Manager

2 months ago

Barrie, Ontario, Canada Wine Rack Full time
Job Summary:

We are seeking a dynamic and experienced Wine Team Manager to join our team at Wine Rack. As a key member of our leadership team, you will be responsible for leading and delivering exceptional customer service, coaching and developing team members, and performing administrative responsibilities in support of the Store Manager.

Key Responsibilities:
  • Oversee store operations in the absence of the Store Manager, including providing work direction to Wine Merchants
  • Meet and exceed sales targets, including coaching the team on achieving their goals
  • Implement and monitor store policies and procedures
  • Perform additional administrative functions including product ordering, receiving, merchandising, recording inventory write-offs and inventory counting
  • Assist with the training and coaching of team members
  • Role model the execution of our Customer Experience programs
Requirements:
  • Minimum 2 years retail experience with 1 year retail leadership
  • Smart Serve certification
  • POS register experience
  • Essential Duties include selling, customer wine sampling, registering sales, cash handling, wine handling (deliveries, case transfers, stocking shelves), and general cleaning
  • Physical demands of the job include lifting up to 21 kilograms, standing, reaching, bending and climbing ladders
  • Must be 19 years of age or older. High School or equivalent education required
  • Smart Serve is required
  • Evening, weekend and holiday shifts required
What We Offer:
  • A competitive wage
  • Flexible work hours
  • Opportunities to develop and grow into management positions
  • An opportunity to learn about the world of wine
  • Employee referral incentive bonus
Our Commitment:

We are committed to establishing a qualified workforce that reflects the diverse population we serve and we encourage applications from all qualified individuals. We are also committed to preventing and removing barriers to employment for people with disabilities, and we invite you to inform us should you have any accessibility or accommodation needs.