Medical Office Assistant

7 days ago

Calgary, Alberta, Canada Medicentres Full time
Medical Office Assistant Medicentres is a growing network of professionally managed healthcare clinics dedicated to providing accessible healthcare to patients across Canada. As a Medical Office Assistant, you will be an integral part of our customer-first team, making a meaningful impact on the lives of Canadians. Job Purpose: Reporting to the Clinic Manager, the Medical Office Assistant is responsible for providing exceptional customer service to our patients, as well as supporting physicians and medical staff. Key Responsibilities: • Answering phones, greeting, and registering patients • Responding to patient enquiries in person and by phone • Initiating forms and collecting payment for services not covered by insurance • Escorting patients to exam or treatment rooms and preparing patients for physician • Cleaning and preparing exam and treatment rooms between patient visits • Performing diagnostic testing as ordered by the physician • Scheduling and notifying patients of appointments • Scanning patient documents into electronic medical records as required • Completing daily, monthly and weekly chore lists as required • Performing other duties as assigned Requirements: • High school diploma or equivalent • Medical Office Assistant Qualification is an asset • Recent customer service experience • Experience with electronic medical records • Excellent verbal and written communication skills • Problem solving skills • Proficiency in medical terminology is an asset • Ability to handle confidential information in compliance with the Health Information Act We appreciate your interest in working with us. Final candidates for this position may be required to undergo a security screening.

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