Call Center Customer Service Representative

4 weeks ago

Calgary, Alberta, Canada Clearview Plumbing & Heating Ltd. Full time
Salary:

Are You A Customer Service Expert Who Wants To Work for a Thriving Company Where You Can Grow, Be Recognized, And Be Rewarded For Your Work?

You're the best and you want to join a team that appreciates you, where you can create your own opportunities.

We keep on growing because we only hire the best, and our customers love us for it. We've been at this a long time here in Calgary. You've probably seen our trucks and heard our ads. What you don't know is what it's like to be a part of a team like this. How much you feel appreciated when you don't cut corners. How much we inspire ongoing training and education. People often come to us looking for a job. They stay with us because they find a fulfilling career, room to grow, and opportunities to excel.

The big task

Today is awesome You showed up for work, had a quick team meeting, and then sat down at your desk. The calls started coming in from people who needed your help. You answered calls, listened to those customers tell you what they needed, and you relied on your expertise to guide them.

When you encountered questions you couldn't answer, there was a friendly team member close at hand who not only gave you the answer but provided on-the-spot training so you would always know how to handle these questions in the future. When the incoming calls slow down, you turn your attention to follow-up calls you conduct with customers to help them. You end your day

knowing that you helped a lot of customers and played an integral part of the Clearview team. You're already looking forward to tomorrow

REQUIREMENTS / SKILLS

  • Actively listen to problems and help provide solutions.
  • Ability to prioritize and multitask items with conflicting deadlines at various stages of completion.
  • You understand the importance of serving others (your team members and our customers)
  • Strong desire to be a better at your job tomorrow than you are today
  • Personality that blends well with a fast-paced, goal-driven environment.
  • Competitive individual contributor who also loves to win as a team.
  • Actively participate in regular professional training.
  • You're flexible: You are able to work full-time hours but those hours might be day-time, evening and/or weekend shifts

EXPERIENCE

  • Operations and customer service experience is an asset.
  • Minimum of 5 years experience in a customer service position.
  • Experience with efficient office organization.

Learn more about us

If you want to be part of something bigger than just a job – make this career move and find exactly what you're looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company. If this sounds like you, spend a little time learning about Clearview Service by visiting When you're ready, please follow the directions to apply for this position.

Location: SE Foothills Industrial Park (our location is not bus/transit friendly- you will need reliable transportation to get to our location) This is not a remote position.

Hours: Monday to Saturday 8-10 hours a day, possible additional evening and weekend hours. You are On call one week out of every month

Wage: $18-$21 to start.

Apply now 100% confidential

Now Is Your Time

To get started, click the "Apply" button now and send us your resume

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