Project & Business Process Analyst, Digital PMO - Princess Margaret Cancer Foundation

The University Health Network, where "above all else the needs of patients come first", encompasses Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute and the Michener Institute of Education. The breadth of research, the complexity of the cases treated, and the magnitude of its educational enterprise has made UHN a national and international resource for patient care, research and education. With a long tradition of ground breaking firsts and a purpose of "Transforming lives and communities through excellence in care, discovery and learning", the University Health Network (UHN), Canada's largest research teaching hospital, brings together over 16,000 employees, more than 1,200 physicians, 8,000+ students, and many volunteers. UHN is a caring, creative place where amazing people are amazing the world.

Union: Non-Union
Site: Hydro Place - 700 University Ave.
Department: Digital PMO
Reports to: Senior Project Manager, Radiation Medicine Program & Corporate Priorities
Work Model: Hybrid
Grade: H0:06
Hours: 37.5 per week
Salary: $35.83 to $44.79 per hour (To commensurate with experience and consistent with UHN compensation policy)
Status: Temporary Full-Time, 12 Months
Closing Date: May 30, 2024

Position Summary

The Digital Project Management Office (PMO) team plans and implements key strategic Digital programs and projects to deliver outcomes benefiting UHN and the health system. We apply best practices for managing projects, change, and risk to ensure high quality deliverables, effective coordination of resources, and transparent progress reporting. Members of the PMO work in close partnership with a broad range of stakeholders, bringing the right teams together to streamline the demand, end-to-end delivery, and operational services in order to mobilize change and achieve value.

An exciting opportunity is available to showcase your talents as a Project & Business Process Analyst within the Digital PMO initially supporting Princess Margaret Cancer Foundation (PMCF) projects. This includes projects such as the the donor portal that provides key information & services to supporters and an online grant tool providing fund holders at the Princess Margaret Cancer Centre access to financial details related to their fund accounts. This position will deliver solutions that are data-driven, bring value to our stakeholders, and achieve UHN's business objectives. We are seeking an organized, results-driven, innovative individual who can support various types of digital projects that support clinicians, researchers, educators, patients, and corporate business areas. These initiatives include process redesign, software implementation, data analytics, and solution selection/design and implementation.

Duties

• Analyze business needs and opportunities, contributing to development of solution scope
• Apply rigorous project management techniques to assist in the preparation and management of project plans, schedules, budgets, risk management plans, and status reports
• Support stakeholder communication and engagement; change management and training. Be the liaison between technical and business stakeholders.
• Conduct workflow review, data analysis, business and technical requirements gathering, and process redesign. Documentation and evaluation of current system and business processes.
• Coordinate system design, application/system build and testing activities. Contribute as a tester during unit testing and UAT
• Develop adequate level of knowledge of the subject matter and digital systems being implemented to effectively move projects forward
• Contribute towards Cost Benefit Analysis by identifying business related KPIs and metrics.
• Support problem analysis, data analysis, and issue resolution, maintaining required documentation
• Support meeting administration and facilitation including scheduling project meetings, and taking and distributing meeting minutes
• Lead simple to moderately complex tasks, and sometimes small projects

• Undergraduate Degree in Health Informatics or Administration, Technology, Science, Business, or related field required
• Minimum 2 years of Project Management, Business Process/Analysis, and Data Analysis experience or equivalent required
• Sound knowledge of project management standards (project planning, implementation, evaluation, risk assessment, benefits realization) preferred
• Experience leading project workstreams or small projects independently preferred
• Experience developing/coordinating the development of business requirements
• Experience in conducting workflow mapping and analysis
• Experience in data analysis to support reporting and assessments
• Experience in supporting delivery of management-level presentations, training and/or end user support
• Experience coordinating or performing application testing preferred
• Experience in applying change management methodologies and tools an asset
• Experience with hardware and/or software vendor relations an asset
• Project Management Professional (PMP) or Change Management certification an asset
• Familiarity with healthcare information systems, interfaces, HL7, ITIL, data centre, network infrastructure, Waterfall & Agile methadology, JIRA and/or enterprise architecture an asset
• Experience with Epic system an asset, including use, build and/or vendor certified

Why join UHN?
In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP )
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates. Please ensure you check your email regularly.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

All UHN Employees are required to be fully vaccinated with a COVID-19 vaccine series, approved by Health Canada or the World Health Organization, as a condition of hire. Proof of COVID-19 vaccination will be required. Should you be the successful candidate, you will be required to comply with UHN's mandatory Vaccination Policy that is in effect.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.