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Clinic Administrative Support, Tb Chest Clinics
2 months ago
Seeking a Clinic Administrative Support professional to provide administrative support to TB Chest Clinics in New Westminster, BC.
The BC Centre for Disease Control, a dynamic Provincial Health Services Authority program, seeks passionate individuals to join us in providing provincial and national leadership in disease surveillance, detection, treatment, prevention, and consultation.
We aim to cultivate vibrant communities where everyone can achieve optimal health and well-being—right where they live, work, learn, and play.
This is an opportunity to create positive change and contribute to healthier communities.
Key Responsibilities:- Perform data entry functions and general word processing duties such as inputting client information into relevant computerized systems, maintaining relevant registers, assigning file numbers, updating manuals, and preparing medical, legal, and other reports, charts, tables, letters, presentation material, and newsletters from rough draft and general instruction and/or recording devices.
- Gather and compile information as required, such as client information statistics. Perform record management duties such as setting up and maintaining numeric, alphabetical, and subject filing systems, indexing files, and materials to be filed and conducting file searches for requested information.
- Operate a multi-line switchboard or phone, and perform reception duties such as directing calls, receiving and relaying messages, and receiving and directing visitors. Refer problems to appropriate person.
- Answer general inquiries by telephone and in person from a variety of sources such as clients, doctors' offices, staff, and the public, and provide direction and/or general information about programs and policies. Refer problems to appropriate person.
- Receive, sort, and distribute incoming and outgoing mail, faxes, internal correspondence, and courier documents. Sign for receipt of packages and shipments.
- Assist with client intake by performing duties such as obtaining information, completing documentation required for admission, liaising with information sources to obtain additional client information, and summarizing information for physician and health care providers.
- Schedule and confirm clients for services, send out appointment reminders, and establish and maintain clinic flow.
- Receive, record, check, and balance financial transactions including receiving payments and issuing receipts.
- Operate office equipment such as photocopiers, shredders, and fax machines, and carry out minor maintenance, such as loading paper, removing paper jams, cleaning glass, and changing toner cartridges.
- Post-secondary graduation from a recognized business or secretarial program supplemented by a course in medical and/or scientific terminology or relevant combination of education and training.
- Three (3) years administrative experience in a medical/scientific environment.
- Understanding of department terminology such as medical, scientific, research, or information technology.
- Computer literacy with software programs such as word-processing, presentation, spreadsheets, databases, browsers, and electronic mail.
- Demonstrated problem-solving, customer service, sound judgment, organization, and strong interpersonal skills.
- Ability to type 50 words per minute.
- Demonstrated ability to interact with BCCDC staff, university faculty, health officials, contractors, and the general public. Effective oral and written communication skills in the English language.
- A high degree of accuracy, attention to detail, and capable of independent error checking.
- Ability to prioritize projects within deadlines.
- Physical ability to carry out the duties of the position.
- Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC and BC's Declaration on the Rights of Indigenous Peoples Act.
The BC Centre for Disease Control (BCCDC) is dedicated to preventing and controlling communicable diseases and promoting environmental health for the province of BC.
BCCDC is part of the Provincial Health Services Authority (PHSA).
The Provincial Health Services Authority (PHSA) plans, manages, and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province.
Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.
About PHSA:Every PHSA employee enables the best possible patient care for our patients and their families.
- Join one of BC's largest employers with province-wide programs, services, and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
- Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San'yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
- Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
- Annual statutory holidays (13) with generous vacation entitlement and accruement.
- PHSA is a remote work-friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
- Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.
