Sales Associate

5 days ago


Brossard, Quebec, Canada Roots Full time
Job Summary

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Roots. As a Sales Associate, you will play a vital role in promoting our core values and providing exceptional service to customers.

Key Responsibilities
  • Customer Service: Display a customer-centric attitude, ensuring customer loyalty is built and maintained.
  • Issue Resolution: Effectively resolve customer issues at store level in a timely and positive manner.
  • Team Collaboration: Be a team player and contribute to the store's success.
  • Operational Tasks: Perform POS transactions, merchandising tasks, and maintain store visual appeal.
  • Product Knowledge: Stay up-to-date on product and service updates.
  • Store Maintenance: Adhere to Loss Prevention policies and maintain store standards.
Requirements
  • Retail Experience: Preferably in apparel, with demonstrated ability to develop relationships with customers.
  • Operational Knowledge: Understanding of retail operation concepts, such as maintaining store standards, cash handling, and merchandise presentation.
  • Self-Management: Self-starter with good judgment in all situations.

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