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Business Development Representative

1 month ago

Toronto, Ontario, Canada Dext Full time

Who we are, what we do & why we do it:

We are Dext - the world's leading accounting & bookkeeping automation software provider. Our products give businesses real-time visibility and control over spend, payments and expenses, and help accountants and bookkeepers reach new levels of efficiency when working with complex financial data workflows. We are trusted by over 1 million SMBs worldwide. Our solutions embrace AI, machine learning and emerging technologies to advance and improve the accounting process and data quality for all, to make accounting more effortless.

Dext operates across Europe, North America and APAC, with an expanding SaaS product portfolio. We are now seeking a Business Development Representative to be the first interlocutor to our future clients.

It's a fabulous opportunity to make your mark and join our team in Canada to be part of one of the world's leading FinTech solution providers.

The role - what you'll do:

Our Business Development Representative team is the face (and voice) of Dext – a phone call with you will often be the first human interaction many prospective customers have with us as a company. You, therefore, have the opportunity to set the tone for the ongoing relationship that our partners have with us.

  • Convert the great leads passed through our Marketing and Sales Operations teams, using consultative telephone techniques, great demos and webinars;
  • Nurture the sales funnel and increase conversion;
  • Create a great first impression by providing prospects with a world-class consultation experience;
  • Develop strong relationships with decision-makers and key stakeholders, working alongside colleagues to ensure a seamless buying and deployment process;
  • Develop a successful buyer journey, supporting and creating a positive experience for your customers, mitigating contraction churn and cancellation.

About you - what we are looking for:

Below are our ideal requirements, but we hire on potential, not just on experience, and we know that some people are less likely to apply for a role if they don't meet 100% of the criteria. At Dext we are committed to cultivating a diverse, inclusive and empowering culture, so please apply if you meet the majority of these competencies. You can read more about our Diversity and Inclusion commitments.

  • Eager to learn and very coachable (looks for feedback and can't wait to put it into practice);
  • Demonstrable previous success in a B2B sales role, predominantly liaising with customers over the phone;
  • Can build and manage relationships with key stakeholders and strategic partners at all levels;
  • A consultative, process-driven and persistent approach with exceptional written and verbal communication skills;
  • Knowledge of and/or experience in the accounting and bookkeeping industry (preferred);
  • Highly motivated, confident, enthusiastic, driven;
  • Have a desire to develop your consultative selling techniques;
  • Can handle rejection, can handle objections;
  • Fluent in French and English is a plus.

What you will be part of - our values, culture and behaviours:

We are a highly ambitious, innovative, market-leading FinTech. We are a global, Private Equity backed business (HgCapital), but we have the dexterity and pace of a scale-up. We are uncompromising in our desire to achieve our best, day-in day-out, and we have three clear values which guide everything we do:

Be Brave - Everyone in the company has a voice to challenge ideas and the status quo.

Be Exceptional - We set high standards for ourselves. We aim to be exceptional at what we do.

Be Together - We are one team. There is no such thing as individual success without team success.

Our behaviours are how we practically live and breathe our values and are an essential part of life at Dext. Our behaviours guide us and inform how we communicate, collaborate and support each other. They are:

Be Diverse, be Courageous, be Considerate, be Transparent, be Focused, be Accountable, and above all, be Dexterous

What we will give you - the perks:

  • Competitive salary;
  • Flexible working hours with remote and in-office options;
  • 22 vacation days annually plus bank holidays, volunteering days, summer hours and a day off the week of your birthday;
  • Sick days annually;
  • Pension matching;
  • 100% employer-covered benefits through Canada Life (medical, dental, & vision) - available on your first day;
  • Access to the Learning platform LinkedIn Learning.

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