Bilingual Manager, Legal Support Services

2 weeks ago

Montreal, Quebec, Canada McCarthy Tetrault Full time
Job Summary

We are seeking a highly skilled and experienced Bilingual Manager, Legal Support Services to join our team at McCarthy Tétrault. As a key member of our Legal Support Services team, you will be responsible for managing a team of legal assistants and providing support to our lawyers and clients.

Key Responsibilities
  • Manage a team of legal assistants, including determining requirements for effective production and processing of legal assistant work, ensuring that trained staff is in place, and efficiently meeting practice area needs.
  • Work closely with Director, Legal Support Services, Practice Group Leads, and Professional Resources to propose, implement, and maintain Legal Assistant resources, including hiring talent, recommending teams, providing feedback, and recommending physical location of Legal Assistants and Lawyers based on practice requirements.
  • Ensure development of direct reports to meet the objective of producing strong co-operative work units, including working with or liaising with the Director, Legal Support Services, Supervisors, Legal Support Services, and Trainers in determining means of assessing skills, software/applications, and identifying the most appropriate training tools and methods.
  • Manage absences and planning of vacations to ensure adequate coverage, and recording of information. Ensure management and authorization of overtime requests.
  • Coach employees to be accountable for their work, to be aligned with the Firm's objectives, culture, and values, and creating an empowering work environment.
  • Manage staff in a hybrid work environment.
  • Educate Legal Assistants and Lawyers on the success factors and on the overall McCarthy Engage program on which the Legal Assistants are evaluated. Facilitate review conversations with Lawyers.
  • Consult with the Director, Legal Support Services and/or Manager or Director, Human Resources prior to initiating any formal disciplinary procedures. This will be to check for adherence and conformance to Firm policy, to ensure conformity with applicable laws, and to evaluate alternative courses of action.
  • Lead team-building events; support and mobilize employees to get involved in projects, meetings, etc.
  • Organize team meetings with Legal Assistants, as for an example, brainstorming sessions, focus groups, informal engagement activities, etc.
  • Coordinate follow-up on new hire technical training, ensuring that the necessary level of expertise is attained.
  • Identify process improvements, including driving improved workflow & optimization and use of AI, and coach Continuous Improvement Committee members to achieve their team goals.
  • Provide leadership, direction, and expertise for appropriate Human Resources and Legal Support Services functions as they relate to the group, including employee relations, engagement, project, and change management.
  • Lead the performance management process for employees, including setting performance objectives, providing and collecting ongoing feedback, and regularly obtaining feedback from clients (Lawyers).
  • Recommend annual salary increases for direct reports in accordance with the Firm's salary administration practices.
  • Coach for performance and professional development to ensure Firm standards are met according to the Firm's performance management program as well as progression of individual professional development goals.
Requirements
  • Completed post-secondary education in Business Administration, Human Resources, or a related field or extensive relevant work experience required.
  • Minimum 10 years of experience, with at least 3 years managing a large team, ideally in a professional services environment.
  • Highly developed problem-solving, conflict management, and negotiation skills, including the ability to successfully resolve performance and disciplinary issues. Ability to develop and deliver creative solutions.
  • Excellent analytical and critical thinking skills.
  • Demonstrated proficiency in numeracy skills.
  • Strong written and oral communication skills (French & English for Quebec region).
  • Able to communicate effectively with individuals at all levels of the Firm while maintaining composure.
  • Intermediate skill level with Office Suite.
  • Demonstrated experience in change management and keen interest in continuous process improvement.
  • Proven organizational skills and ability to prioritize work in a fast-paced environment on a national platform.
  • Ability to develop strong trusting relationships in order to gain support and achieve results.
What We Offer
  • Outstanding benefits from day one, including insurance premiums paid by the Firm and wellness and technology reimbursements.
  • Competitive compensation and generous time off, including a day off for your birthday and a day off to volunteer.
  • A commitment to professional development and growth opportunities for our people at all levels, supported by a culture that fully embraces and encourages two-way feedback.
  • Strong community involvement and a commitment to equity, diversity, and inclusion.
  • A collaborative, cohesive culture that connects lawyers and business teams through collective purpose.

  • Bilingual Manager, Legal Support Services

    3 weeks ago

    Montreal, Quebec, Canada McCarthy Tetrault Full time

    We are seeking a Bilingual Manager, Legal Support Services, to join our national team in Montréal. This role requires a strong leader with experience in managing large teams, conflict resolution, and change management.Key Responsibilities:Legal Assistant Placement and Teams:Determine requirements for effective production and processing of legal assistant...

  • Manager, Legal Support Services

    1 month ago

    Montreal, Quebec, Canada Randstad Canada Full time

    Job Title: Manager, Legal Support ServicesWe are seeking a highly skilled and experienced Manager to lead our Legal Support Services team. As a key member of our organization, you will be responsible for managing a team of legal assistants and lawyers, providing guidance and support to ensure the smooth operation of our legal services.Key...

  • Manager, Legal Support Services

    1 month ago

    Montreal, Quebec, Canada Randstad Canada Full time

    Job Title: Manager, Legal Support ServicesWe are seeking a highly skilled and experienced Manager to lead our Legal Support Services team. As a key member of our organization, you will be responsible for managing a team of legal assistants and lawyers, providing guidance and support to ensure the smooth operation of our legal services.Key...

  • Bilingual Legal Assistant

    3 weeks ago

    Montreal, Quebec, Canada Mc Carthy Tetrault Full time

    Job SummaryWe are seeking a highly skilled and bilingual legal assistant to join our team at McCarthy Tétrault. As a key member of our litigation team, you will be responsible for providing administrative support to our lawyers and assisting with the preparation and coordination of hearings and trials.Key ResponsibilitiesPreparing and editing documents,...

  • Manager, Legal Support Services

    2 weeks ago

    Montreal, Quebec, Canada Randstad Canada Full time

    Job DescriptionWe are seeking a highly skilled and experienced Manager to lead our Legal Support Services team. The successful candidate will be responsible for managing a team of legal assistants and lawyers, providing guidance and support to ensure the effective delivery of legal services.Key ResponsibilitiesManage a team of legal assistants and lawyers,...

  • Legal Recruitment Specialist

    1 month ago

    Montreal, Quebec, Canada ZSA Legal Recruitment Full time

    About ZSA Legal RecruitmentZSA Legal Recruitment is the largest legal recruitment firm in Canada, renowned for its exceptional reputation and personalized service. Our Montreal office is seeking a talented recruiter to join our team and contribute to our continued growth.What We're Looking ForA lawyer or notary with a strong understanding of the legal field...

  • Legal Recruitment Specialist

    1 month ago

    Montreal, Quebec, Canada ZSA Legal Recruitment Full time

    About ZSA Legal RecruitmentZSA Legal Recruitment is the largest legal recruitment firm in Canada, renowned for its exceptional reputation and personalized service. Our Montreal office is seeking a talented recruiter to join our team and contribute to our continued growth.What We're Looking ForA lawyer or notary with a strong understanding of the legal field...

  • Administrative Assistant

    3 weeks ago

    Montreal, Quebec, Canada Recrute Action Inc. Full time

    We are seeking an experienced Administrative Assistant to join our Legal Department at Recrute Action Inc. The successful candidate will provide administrative support to our legal team, ensuring the smooth operation of our office.Key Responsibilities:Provide administrative support to the legal team, including scheduling appointments, maintaining filing...

  • Legal Assistant

    2 weeks ago

    Montreal, Quebec, Canada Clyde & Co Full time

    Job SummaryClyde & Co is seeking a highly skilled Legal Assistant - Litigation Support to join our team. As a key member of our litigation team, you will be responsible for providing administrative support to our lawyers, ensuring the smooth operation of our litigation practice.Key ResponsibilitiesPreparing standard litigation proceedings and managing...

  • Administrative Assistant

    2 weeks ago

    Montreal, Quebec, Canada Sylvestre Painchaud et associés Full time

    Sylvestre Painchaud et associés is seeking an experienced Administrative Assistant to provide legal support in a fast-paced environment. The ideal candidate will have a strong background in administration, excellent communication skills, and the ability to multitask in a dynamic setting.Key ResponsibilitiesCoordinate the flow of information and maintain...

  • Senior Legal Counsel

    1 month ago

    Montreal, Quebec, Canada ZSA Legal Recruitment Full time

    Senior Legal Counsel OpportunityWe are seeking a highly skilled Senior Legal Counsel to join our team at ZSA Legal Recruitment. As a key member of our legal team, you will provide expert legal advice and support to our clients in the entertainment and emerging technologies sectors.Key Responsibilities:Advise business teams on risk assessment and recommend...

  • Senior Legal Counsel

    1 month ago

    Montreal, Quebec, Canada ZSA Legal Recruitment Full time

    Senior Legal Counsel OpportunityWe are seeking a highly skilled Senior Legal Counsel to join our team at ZSA Legal Recruitment. As a key member of our legal team, you will provide expert legal advice and support to our clients in the entertainment and emerging technologies sectors.Key Responsibilities:Advise business teams on risk assessment and recommend...

  • Legal Assistant

    2 weeks ago

    Montreal, Quebec, Canada Clyde & Co Full time

    Job SummaryClyde & Co is seeking a highly skilled Legal Assistant to join our litigation team. As a Legal Assistant, you will play a critical role in supporting our lawyers in preparing and managing litigation proceedings.Key ResponsibilitiesPrepare standard litigation proceedings, including reviewing documents and correspondence to ensure compliance with...

  • Legal Assistant

    3 weeks ago

    Montreal, Quebec, Canada Clyde & Co Full time

    Job SummaryClyde & Co is seeking a highly skilled Legal Assistant to join our litigation team. The successful candidate will be responsible for providing administrative support to our lawyers, including preparing litigation proceedings, managing deadlines, and reviewing documents.Key ResponsibilitiesPrepare and review litigation documents, including...

  • Legal Recruitment Specialist

    2 months ago

    Montreal, Quebec, Canada ZSA Legal Recruitment Full time

    About ZSA Legal RecruitmentZSA Legal Recruitment is the largest Legal Recruitment firm in Canada, with a well-established reputation for providing personalized service to our candidates and clients.We are seeking a skilled recruiter to join our Montreal office's team, where you will have the opportunity to work with a dynamic team and enjoy a great working...

  • Legal Recruitment Specialist

    2 months ago

    Montreal, Quebec, Canada ZSA Legal Recruitment Full time

    About ZSA Legal RecruitmentZSA Legal Recruitment is the largest Legal Recruitment firm in Canada, with a well-established reputation for providing personalized service to our candidates and clients.We are seeking a skilled recruiter to join our Montreal office's team, where you will have the opportunity to work with a dynamic team and enjoy a great working...

  • Legal Specialist

    4 weeks ago

    Montreal, Quebec, Canada United Services Group Full time

    Job Title: Legal Specialist/ParalegalWe are seeking a highly skilled Legal Specialist/Paralegal to join our team at United Services Group. As a key member of our organization, you will play a critical role in ensuring compliance with regulatory requirements and providing expert legal advice to our internal teams.Key Responsibilities:Manage a range of legal,...

  • Legal Specialist

    4 weeks ago

    Montreal, Quebec, Canada United Services Group Full time

    Job Title: Legal Specialist/ParalegalWe are seeking a highly skilled Legal Specialist/Paralegal to join our team at United Services Group. As a key member of our organization, you will play a critical role in ensuring compliance with regulatory requirements and providing expert legal advice to our internal teams.Key Responsibilities:Manage a range of legal,...

  • Legal Assistant

    2 weeks ago

    Montreal, Quebec, Canada BFL Canada Full time

    About the RoleWe are seeking a highly skilled Legal Assistant to join our team in our Montreal office. As a Legal Assistant, you will be responsible for providing administrative and legal support to our lawyers with respect to litigation, corporate, contractual, and regulatory matters.Key ResponsibilitiesScheduling appointments and meetings with clients and...

  • Legal Recruitment Specialist

    2 weeks ago

    Montreal, Quebec, Canada ZSA Legal Recruitment Full time

    About ZSA Legal RecruitmentZSA is the largest Legal Recruitment firm in Canada with a well-established reputation. Our workload continues to grow, and therefore, we are looking for a recruiter to join our team to continue to provide our candidates and clients with personalized service.What is it like to be a recruiter?As a recruiter, it's about showing...