Bilingual Manager, Legal Support Services

3 weeks ago

Montreal, Quebec, Canada McCarthy Tetrault Full time

We are seeking a Bilingual Manager, Legal Support Services, to join our national team in Montréal. This role requires a strong leader with experience in managing large teams, conflict resolution, and change management.

Key Responsibilities:

  • Legal Assistant Placement and Teams:
    • Determine requirements for effective production and processing of legal assistant work.
    • Work closely with Director, Legal Support Services, Practice Group Leads, and Professional Resources to propose, implement, and maintain Legal Assistant resources.
  • Talent Management:
    • Ensure development of direct reports to meet the objective of producing strong co-operative work units.
    • Manage absences and plan vacations to ensure adequate coverage.
    • Coach employees to be accountable for their work and create an empowering work environment.
    • Manage staff in a hybrid work environment.
  • Managing Internal Clients (Lawyers & Legal Assistants) Expectations:
    • Act as primary liaison between Lawyers and Legal Assistants, and between Management and Legal Assistants.
    • Manage concerns that surface within the Lawyer/Legal Assistant teams.
    • Influence and encourage Lawyers and Legal Assistants to support the Legal Support Service model firm-wide.
  • Administration:
    • Work in a collaborative manner with functional groups and regional Managers, Legal Support Services, and Director, Resource Centre to support operational needs.
    • Maintain records and compile statistical reports concerning personnel-related data or services-related data.

Requirements:

  • Completed post-secondary education in Business Administration, Human Resources, or a related field.
  • Minimum 10 years of experience, with at least 3 years managing a large team, ideally in a professional services environment.
  • Highly developed problem-solving, conflict management, and negotiation skills.
  • Excellent analytical and critical thinking skills.
  • Demonstrated proficiency in numeracy skills.
  • Strong written and oral communication skills (French & English for Quebec region).

About McCarthy Tétrault:

  • We offer outstanding benefits, competitive compensation, and generous time off.
  • We are committed to professional development and growth opportunities for our people.
  • We foster an inclusive, equitable, and accessible environment.

We thank all applicants for their interest in McCarthy Tétrault; however, only chosen applicants will be contacted.

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