Service Coordinator/Medical Assistant

3 weeks ago


Markham, Ontario, Canada Enhanced Care Clinic Full time

At Enhanced Care, we know the importance of primary care and family practice in everyone's health and wellness. Our conveniently located clinics are open for extended hours to look after the needs of our patients and our communities. With a team of skilled individuals working alongside with over 70 family physicians, specialists, and allied health providers, our goal is to get our patients healthy, quickly and safely. As we continue to expand, we are looking for a Service Coordinator who has the passion to deliver the best possible care to our patients. A great opportunity to enter into the healthcare field and work with a leading medical group.

Summary: The Service Coordinator will participate in delivering services and outreach activities. This is a permanent full-time position (4-5 days a week including evenings and weekends).

Location: Markham (610 Alden Rd, Markham, ON L3R 9Z1)

Responsibilities:

  • Provide virtual administrative support to physicians, pharmacies and allied health professionals
  • Directs telemedicine requests to our providers in an appropriate and efficient manner
  • Provides support to telemedicine clinics, by interacting with physicians, patients, and pharmacies and tracks metrics.
  • Administrative responsibilities include but are not limited to: registering patients, answering phone calls, scheduling appointments, following up on consults and test results, obtaining required documentation
  • Obtains key demographic and health related information and registering this information accurately and efficiently into the EMR
  • Provides assistance to doctors and allied health providers
  • Supports management and perform administrative tasks for service delivery
  • Performs outreach calls to provide information on telemedicine services, generate leads, and schedules appointments with account managers.
  • Attend to call centre messages on a continuous basis
  • Perform other duties related to clinic operations

Requirements:

  • Administrative experience/customer service experience is an asset
  • Excellent communication skills, ability to multi-task and willingness to learn
  • Computer proficiency
  • Knowledge of EMR and G-suite is an asset
  • Effective interpersonal and problem-solving skills
  • Able to work effectively in a fast-paced environment
  • Strong organizational skills and attention to details
  • Knowledge of CRM is an asset

Powered by JazzHR

IPtMp7XyyR



  • Markham, Ontario, Canada ICU Medical Full time

    Job Title: Service and Repair Administrator at ICU MedicalJob Overview:The Service and Repair Administrator is responsible for ensuring the effective management of ICU Medical products, including Infusion Therapy, Devices, Oncology, and Specialty items. This role requires a strong focus on achieving sales targets while providing exceptional support to...


  • Markham, Ontario, Canada ICU Medical Full time

    Job Title: Service and Repair Administrator at ICU MedicalJob Overview:The Service and Repair Administrator plays a crucial role in ensuring the effective management of ICU Medical products. This position requires a strong focus on meeting sales objectives while providing exceptional support to hospital clinicians.Key Responsibilities:Achieve sales targets...


  • Markham, Ontario, Canada ICU Medical Full time

    Position OverviewThis position focuses on the operational processes related to Infusion Pump service activities, encompassing tasks such as maintenance, refurbishment, and investigation of complaints. Responsibilities include conducting thorough analyses and reviewing device histories to ensure compliance and quality standards.Key ResponsibilitiesExecute...


  • Markham, Ontario, Canada ICU Medical Full time

    Service and Repair Administrator at ICU MedicalPosition OverviewThe Service and Repair Administrator is integral to the operational efficiency of our product lifecycle, collaborating with various departments to ensure optimal service delivery and customer satisfaction. This role encompasses managing repair processes, troubleshooting issues, and ensuring...


  • Markham, Ontario, Canada ICU Medical Full time

    Job Title: Service and Repair Administrator at ICU MedicalPosition Overview:The Service and Repair Administrator is responsible for ensuring the effective management of ICU Medical's product offerings, including Infusion Therapy and Specialty devices. This role requires a strong focus on meeting sales objectives and supporting the sales team with...


  • Markham, Ontario, Canada Arjang Fallahdoost Dentistry P Full time

    About the RoleWe are seeking a highly organized and detail-oriented Medical Administrative Assistant to join our team at Arjang Fallahdoost Dentistry P. As a Medical Administrative Assistant, you will play a vital role in ensuring the smooth operation of our dental practice.Key ResponsibilitiesPatient Communication: Interview patients to obtain comprehensive...


  • Markham, Ontario, Canada Arjang Fallahdoost Dentistry P Full time

    About the RoleWe are seeking a highly organized and detail-oriented Medical Administrative Assistant to join our team at Arjang Fallahdoost Dentistry P. As a Medical Administrative Assistant, you will play a vital role in ensuring the smooth operation of our dental practice.Key ResponsibilitiesPatient Communication: Interview patients to obtain comprehensive...


  • Markham, Ontario, Canada Northville Rehabilitation Centre Inc Full time

    Job Title: Medical Administrative AssistantWe are seeking a highly organized and detail-oriented Medical Administrative Assistant to join our team at Northville Rehabilitation Centre Inc.Job Summary:The successful candidate will provide administrative support to our healthcare team, ensuring the smooth operation of our clinic. This includes coordinating...


  • Markham, Ontario, Canada Trillium Midwives Full time

    Job Title: Medical Administrative AssistantWe are seeking a highly organized and detail-oriented Medical Administrative Assistant to join our team at Trillium Midwives. As a key member of our administrative team, you will provide exceptional support to our healthcare professionals and patients.Key Responsibilities:Administrative Support: Provide...


  • Markham, Ontario, Canada Trillium Midwives Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Medical Administrative Assistant to join our team at Trillium Midwives. As a key member of our administrative staff, you will be responsible for providing exceptional support to our healthcare team, ensuring the smooth operation of our office, and delivering outstanding patient care.Key...


  • Markham, Ontario, Canada ICU Medical Full time

    Job SummaryThis role is responsible for providing administrative support to the Technical Services Team at ICU Medical. The successful candidate will be responsible for monitoring customer inquiries, processing repair orders, and providing excellent customer service.Key ResponsibilitiesRespond to and resolve customer inquiries in a timely and accurate...


  • Markham, Ontario, Canada ICU Medical Full time

    Job SummaryThis role is responsible for providing administrative support to the Technical Services Team at ICU Medical. The successful candidate will be responsible for monitoring customer inquiries, processing repair orders, and providing excellent customer service.Key ResponsibilitiesRespond to and resolve customer inquiries in a timely and accurate...


  • Markham, Ontario, Canada Trillium Midwives Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Medical Administrative Assistant to join our team at Trillium Midwives. As a key member of our administrative staff, you will be responsible for providing exceptional support to our healthcare team, ensuring the smooth operation of our office, and delivering outstanding patient care.Key...


  • Markham, Ontario, Canada ICU Medical Full time

    Job SummaryThe Contract Analyst at ICU Medical is responsible for evaluating, writing, and negotiating contracts with the Field Sales Organization. The analyst implements contracts within the Contracting system and monitors contract operational performance.Key ResponsibilitiesEvaluate agreements and pricing strategies for the businessUpdate and maintain the...


  • Markham, Ontario, Canada Trillium Midwives Full time

    About the RoleWe are seeking a highly organized and detail-oriented Medical Administrative Assistant to join our team at Trillium Midwives. As a Medical Administrative Assistant, you will play a vital role in ensuring the smooth operation of our medical office.Key ResponsibilitiesClient Communication: Interview patients to obtain case histories, schedule and...


  • Markham, Ontario, Canada Trillium Midwives Full time

    About the RoleWe are seeking a highly organized and detail-oriented Medical Administrative Assistant to join our team at Trillium Midwives. As a Medical Administrative Assistant, you will play a vital role in ensuring the smooth operation of our medical office.Key ResponsibilitiesClient Communication: Interview patients to obtain case histories, schedule and...


  • Markham, Ontario, Canada Arjang Fallahdoost Dentistry P Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Medical Administrative Assistant to join our team at Arjang Fallahdoost Dentistry P. As a Medical Administrative Assistant, you will play a vital role in ensuring the smooth operation of our dental practice.Key ResponsibilitiesPatient CommunicationInterview patients to obtain comprehensive...


  • Markham, Ontario, Canada Arjang Fallahdoost Dentistry P Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Medical Administrative Assistant to join our team at Arjang Fallahdoost Dentistry P. As a Medical Administrative Assistant, you will play a vital role in ensuring the smooth operation of our dental practice.Key ResponsibilitiesPatient CommunicationInterview patients to obtain comprehensive...


  • Markham, Ontario, Canada National Healthcare Solutions, Inc. Full time

    EMERGENCY ASSISTANCE COORDINATOREpic Health SolutionsMarkham ON, CanadaJOB DETAILSJob Type: full-timeHours: shift position rotating night/evenings, weekends, holidaysLocation: Ontario BENEFITSDental careExtended health careRRSP matchHybrid Schedule FULL JOB DESCRIPTIONEpic Health Solutions is looking for top talent to join its team of professionals Epic...


  • Markham, Ontario, Canada Arjang Fallahdoost Dentistry P Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Medical Administrative Assistant to join our team at Arjang Fallahdoost Dentistry P. As a Medical Administrative Assistant, you will play a vital role in ensuring the smooth operation of our dental practice.Key ResponsibilitiesPatient CommunicationInterview patients to obtain comprehensive...