Current jobs related to Senior Manager, Customer Insights Mission Shop - Mississauga, Ontario - Walmart Canada

  • Customer Insights Manager

    7 days ago

    Mississauga, Ontario, Canada Walmart Canada Full time

    Job SummaryWe are seeking a highly skilled Customer Insights Manager to join our team at Walmart Canada. As a key member of our leadership team, you will be responsible for developing and leading an in-year insights learning agenda, integrating ongoing tracking and custom research, and working with the Senior Manager to build omni-channel customer journey...

  • Customer Insights Manager

    7 days ago

    Mississauga, Ontario, Canada Walmart Canada Full time

    Job SummaryWe are seeking a highly skilled Customer Insights Manager to join our team at Walmart Canada. As a key member of our leadership team, you will be responsible for developing and leading an in-year insights learning agenda, integrating ongoing tracking and custom research, and working with the Senior Manager to build omni-channel customer journey...

  • Customer Insights Manager

    6 days ago

    Mississauga, Ontario, Canada Walmart Canada Full time

    Job SummaryWe are seeking a highly skilled Customer Insights Manager to join our team at Walmart Canada. As a key member of our leadership team, you will be responsible for developing and leading an in-year insights learning agenda, integrating ongoing tracking and custom research, and working with the Senior Manager to build omni-channel customer journey...

  • Customer Insights Director

    3 weeks ago

    Mississauga, Ontario, Canada Walmart Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Insights Director to join our team at Walmart. As a key leader in building customer obsession and empathy, you will play a critical role in enabling and inciting customer-first decision making and actions that deliver short and long-term success for our company.Key...

  • Customer Insights Director

    3 weeks ago

    Mississauga, Ontario, Canada Walmart Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Insights Director to join our team at Walmart. As a key leader in building customer obsession and empathy, you will play a critical role in enabling and inciting customer-first decision making and actions that deliver short and long-term success for our company.Key...

  • Customer Insights Director

    2 weeks ago

    Mississauga, Ontario, Canada Walmart Canada Full time

    Job SummaryWe are seeking a highly skilled Customer Insights Director to join our team at Walmart Canada. As a key leader in building customer obsession and empathy, you will play a critical role in enabling and inciting customer-first decision making and actions that deliver short and long-term success for our company.Key ResponsibilitiesCustomer Insights...

  • Customer Insights Director

    2 weeks ago

    Mississauga, Ontario, Canada Walmart Canada Full time

    Job SummaryWe are seeking a highly skilled Customer Insights Director to join our team at Walmart Canada. As a key leader in building customer obsession and empathy, you will play a critical role in enabling and inciting customer-first decision making and actions that deliver short and long-term success for our company.Key ResponsibilitiesCustomer Insights...

  • Customer Insights Director

    2 weeks ago

    Mississauga, Ontario, Canada Walmart Canada Full time

    Job SummaryWe are seeking a highly skilled Customer Insights Director to join our team at Walmart Canada. As a key leader in building customer obsession and empathy, you will play a critical role in enabling and inciting customer-first decision making and actions that deliver short and long-term success for our company.Key ResponsibilitiesCustomer Insights...

  • Customer Insights Director

    2 weeks ago

    Mississauga, Ontario, Canada Walmart Full time

    Job DescriptionJob Title: Customer Insights DirectorJob Summary:We are seeking a highly skilled Customer Insights Director to join our team at Walmart. As a key leader in building customer obsession and empathy, you will play a critical role in enabling and inciting customer-first decision making and actions that deliver short and long-term success for...

  • Customer Insights Director

    2 weeks ago

    Mississauga, Ontario, Canada Walmart Full time

    Job DescriptionJob Title: Customer Insights DirectorJob Summary:We are seeking a highly skilled Customer Insights Director to join our team at Walmart. As a key leader in building customer obsession and empathy, you will play a critical role in enabling and inciting customer-first decision making and actions that deliver short and long-term success for...

  • Quaker Customer Insights Manager

    4 weeks ago

    Mississauga, Ontario, Canada PepsiCo Full time

    About the RoleThe Quaker Customer Insights Manager will serve as the primary point of contact for LCL, driving growth and share in the Quaker Foods portfolio of categories. This role will report to the Senior Manager and play a key role in leading initiatives and strategy to grow volume and share at LCL banners.Key ResponsibilitiesDevelop and implement a...

  • Manager, Customer Insights, Omni Experience

    6 days ago

    Mississauga, Ontario, Canada Walmart Canada Full time

    Job Summary Develop and lead customer insights to drive business performance and customer experience improvement in a fast-paced retail environment. Job Description The Manager, Customer Insights will be the key insights leader for stakeholders and a key partner for the leadership team. Develop the annual insights learning agenda to drive sales, growth, and...

  • Senior Manager, Consumer Insights

    1 month ago

    Mississauga, Ontario, Canada Campbell Soup Company Full time

    Job Overview:We are seeking a Senior Manager, Consumer Insights to join our team at Campbell Soup Company. This position offers a hybrid work model, allowing for both in-office and remote work. The ideal candidate will possess a Bachelor's Degree and have a strong background in the Retail sector.Key Responsibilities:At Campbell, we have a rich history of...

  • Senior Manager, Category Insights

    1 month ago

    Mississauga, Ontario, Canada Campbell Soup Company Full time

    Position Overview:This opportunity is available for candidates holding a Bachelor’s Degree. We are a leader in the Retail sector, dedicated to connecting individuals through the food they cherish. Our legacy, established in 1869, continues to inspire our future endeavors. We take pride in being custodians of trusted brands and nurturing a culture where...

  • Customer Insights Manager

    3 weeks ago

    Mississauga, Ontario, Canada PepsiCo Full time

    About the RoleThe Customer Insights Manager will serve as the primary point of contact for PepsiCo's Quaker Foods portfolio at LCL, driving category growth and share through strategic initiatives and customer engagement.Key ResponsibilitiesDevelop and implement category plans to drive share and volume growth in PepsiCo Foods categories at LCL, leveraging...

  • Customer Insights Manager

    3 weeks ago

    Mississauga, Ontario, Canada PepsiCo Full time

    About the RoleThe Customer Insights Manager will serve as the primary point of contact for PepsiCo's Quaker Foods portfolio at LCL, driving category growth and share through strategic initiatives and customer engagement.Key ResponsibilitiesDevelop and implement category plans to drive share and volume growth in PepsiCo Foods categories at LCL, leveraging...

  • Customer Insights Manager

    2 weeks ago

    Mississauga, Ontario, Canada PepsiCo Full time

    About the RoleThe Customer Insights Manager will serve as the primary point of contact for PepsiCo's Quaker Foods portfolio at LCL, driving category growth and share through strategic initiatives and customer engagement.Key ResponsibilitiesDevelop and implement category plans to drive share and volume growth in PepsiCo Foods categories at LCL, leveraging...

  • Customer Insights Manager

    2 weeks ago

    Mississauga, Ontario, Canada PepsiCo Full time

    About the RoleThe Customer Insights Manager will serve as the primary point of contact for PepsiCo's Quaker Foods portfolio at LCL, driving category growth and share through strategic initiatives and customer engagement.Key ResponsibilitiesDevelop and implement category plans to drive share and volume growth in PepsiCo Foods categories at LCL, leveraging...

  • Director, Customer Insights

    3 weeks ago

    Mississauga, Ontario, Canada Parkland Corporation Full time

    About the Role:The Director, Customer Insights & Experience will lead significant organic growth in both retail and commercial divisions across the Parkland enterprise by seeking & understanding the voice of the customer and parlaying it to build brand platforms, processes, and programs.Key Responsibilities:Quantitative and Qualitative Research:Establish...

  • Director, Customer Insights

    3 weeks ago

    Mississauga, Ontario, Canada Parkland Corporation Full time

    About the Role:The Director, Customer Insights & Experience will lead significant organic growth in both retail and commercial divisions across the Parkland enterprise by seeking & understanding the voice of the customer and parlaying it to build brand platforms, processes, and programs.Key Responsibilities:Quantitative and Qualitative Research:Establish...

Senior Manager, Customer Insights Mission Shop

4 months ago

Mississauga, Ontario, Canada Walmart Canada Full time
Position Summary...The Senior Manager, Customer Insights, Mission Shop and Seasonal will be the Insights lead for the general merchandise and apparel divisions, along with seasonal events. The primary focus is to deepen customer understanding, provide actionable insight and measurement key stakeholders to inform customer merchandising strategy and tactics. This candidate will be responsible for reporting on mission shop industry growth / market share, and creating, evolving and maintaining a learning plan to drive understanding of driving trip, basket and loyalty in weekly shop relative to competition. This is your opportunity to be a core part of the Customer Insights team and help build customer obsession by delivering actionable customer insights and reporting to guide customer merchant strategy. You will work with key marketing leadership, and business unit leaders to analyze unique business problems, and deliver creative, timely and actionable solutions. An ideal candidate will have a passion for the customer, an analytical mindset, be a self-starter, comfortable with ambiguity, detail oriented and have desire to work in a fast-paced, cross-functional environment. A keen interest in influencing business performance through customer insights is a must.What you'll do...

1. Develop and lead an integrated short (in year) and long term (3 year) general merchandise insights learning agenda leading to deep customer understanding and measurement plans that drive business performance and growth. This includes scoping insights needs, identifying the optimal approach, leading insights projects and delivering impactful presentations that drive customer centric action.

2. Key strategic insights partner for the Mission Shop (Hardlines, Homeliness, Electronics, Entertainment and Apparel) and Seasonal Events teams. The insights partner provides insights and reporting on those categories that lead to the development of customer-first strategies and tactics to bring customers to Walmart and to measure the behavior through market share and other insights and analytics work.

3. Lead and provide customer foresights on consumer and shopper trends informing long term planning, specifically identifying white space or areas of product / category / customer growth.

4. Identify, integrate and align customer insights with other data across the organizations to deepen insights and identify so-what's and why's

5. Manage an on-site team of full time Circana resources to continue to deliver market share reporting, and also start to deliver richer customer insights, this includes driving focus / prioritization of work, assessment of talent and identifying opportunities for enhancement.

6. Project manage and administrate Circana third party agreements, strategic relationships, and vendor research approved by the merchants or marketing (WMG).

7. Responsible for effective / efficient use of a Circana Research Fund, including identifying opportunities for cost efficiencies through relationship, automation, and syndicated research reports / tools

8. Canadian lead /liaison with Walmart US to leverage best practices and share Canadian learnings, as well as partner or lift and adapt to realize efficiencies where applicable

9. Be a champion in building customer obsession and empathy across the Walmart Canada organization. Influence at all levels of the organization and work seamlessly with cross-functional teams.

Qualifications

  • 7+ years of experience in customer insights or research roles. Retail experience is preferred but not required.
  • Proficient in qualitative and quantitative research methods. Experience with different research partners and suppliers.
  • Expert knowledge of Market Share and Syndicated research tools (e.g. Circana and Nielsen)
  • Strong storytelling skills and proven ability in influence different cross-functional stakeholders
  • Ability to triangulate and distill data from multiple sources into customer insights that address business questions
  • Ability to work in a fast-paced environment, managing multiple projects and changing priorities

‎

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location...

1940 Argentia Rd, Mississauga, ON L5N 1P9, CanadaAre you currently a Walmart associate?Please login to your Workday account and use the Find Jobs report to apply for this job.
  • Find Jobs
R