Key Holder

1 day ago


Surrey, British Columbia, Canada Aveda Full time
Job Summary

We are seeking a highly motivated and experienced Key Holder to join our team. As a Key Holder, you will play a critical role in supporting the Store Manager and Assistant Manager in ensuring the smooth and efficient operation of the store.

Key Responsibilities
  • Lead by example, modeling behaviors that inspire the sales team to provide exceptional customer service and achieve sales and customer service targets.
  • Utilize your retail expertise to carry out essential start and end of day cash reconciliation and have responsibility for opening and closing the store on a rotational basis.
  • Develop and implement strategies to drive sales growth and improve customer satisfaction.
  • Collaborate with the sales team to achieve sales and customer service targets.
  • Provide coaching and mentoring to sales team members to enhance their skills and performance.
Requirements
  • Proven retail experience, preferably within the cosmetics industry.
  • Ability to provide inspirational, authentic, and personalized customer service.
  • Previous retail operations experience, including cash reconciliation and opening and closing the store, is desirable.
  • Previous supervisory experience, including coaching and mentoring others to achieve sales and customer service targets, is desirable.
  • Ability to work retail hours, including days, nights, weekends, and special events, in a fast-paced work environment.
  • Previous experience with retail point-of-sale software.
What We Offer

We offer a competitive hourly rate, ranging from $18.85 to $28.30, depending on qualifications, skills, experience, and budget. In addition, we provide a variety of benefits to eligible employees, including health insurance coverage, wellness and family support programs, life and disability insurance, retirement savings plans, education-related programs, paid holidays, and vacation time. We also maintain highly competitive incentive compensation programs, with eligibility varying based on the respective plan guidelines.


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