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Contractor Service Liaison

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Calgary, Alberta, Canada Johnson Service Group Full time
Contractor Service Representative

Johnson Service Group (JSG) is seeking a detail-oriented and proactive Contractor Service Representative to support our contract personnel in Calgary.

This role reports to the Director of Field Services and is pivotal in onboarding, timesheet management, and troubleshooting system-related issues. While experience is preferred, we are open to training the right candidate with a complementary background.

Key Responsibilities:
  • Provide support to field staff, primarily contract workers, in submitting timesheets and managing expense reports, ensuring accuracy and compliance with deadlines.
  • Maintain accurate records and databases for contract personnel, ensuring compliance with company standards.
  • Identify and resolve operational issues, ensuring efficient workflows for contract personnel and office staff.
Requirements:
  • Excellent verbal and written communication skills, with the ability to explain processes clearly and effectively.
  • Ability to work independently, take initiative, and manage time effectively in a fast-paced environment.
  • Willingness to develop within the role; we are open to training candidates with a complementary background.