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National Account Manager

2 months ago


Toronto, Ontario, Canada Dal-Tile Corporation Full time

National Accounts Manager

Join Dal-Tile, a subsidiary of Mohawk Industries, the largest manufacturer of tile and natural stone in the United States, and take your career to the next level.

We're a close-knit team of dedicated professionals who have made us the success we are today. In return for their hard work, we offer a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work.

About the Role

The National Accounts Manager is a high-performing contributor who serves as the primary point of contact for assigned national accounts. This role will develop and maintain relationships with key national accounts, drive revenue growth, and ensure overall client satisfaction.

Key Responsibilities

  • Cultivate relationships and understand client needs and objectives, aligning company solutions to meet those requirements.
  • Perform in-person and/or virtual sales calls to make presentations, quote prices, and close sales.
  • Develop and implement account plans and strategies to achieve revenue and growth targets.
  • Work closely with the executive team to develop and implement long-term strategic plans.
  • Conduct market research and analysis to stay ahead of industry trends.
  • Recommend initiatives to enhance the company's position within national accounts.
  • Facilitate effective communication between internal teams and national accounts.
  • Collaborate with cross-functional teams to ensure seamless execution of account strategies.
  • Provide regular updates to leadership on account performance and market trends.
  • Make process and business decisions based on an understanding of the company and customer and industry practices, standards, and trends.
  • Perform high-quality analysis consistently.

Requirements

  • Bachelor's degree in a related field preferred.
  • 4-6 years relevant experience OR equivalent combination of education and experience.
  • 2+ years' experience in account management or field sales preferred.

Competencies

  • Requires in-depth conceptual and practical knowledge in own job discipline.
  • Strong negotiation and contract management skills.
  • Excellent communication, problem-solving, and organizational skills.
  • Strong presentation skills.
  • Able to multitask, prioritize, and manage time effectively.
  • High level of integrity and discretion in handling sensitive and confidential data.
  • Proficient in using Microsoft Office Suite products.
  • Flexible attitude, adaptable to change, team player, and able to handle multiple projects at once.
  • High degree of professionalism, judgment, maturity, and resourcefulness in the absence of formalized guidelines and procedures.

About Dal-Tile

We offer a competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k, Employee Purchase Discount, and Tuition Reimbursement.

We're a proud supporter of our U.S. military, veterans, and their families. Active military, transitioning service members, and veterans are strongly encouraged to join our team.

Mohawk Industries, Inc. is an Equal Opportunity Employer committed to an inclusive workplace and a proud participant in diversity and inclusion initiatives.