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Medical Office Administrator
2 months ago
Join our team at Fredericton Orthopaedics and Sports Medicine clinic, where we strive to provide a positive experience to all our patients. If you enjoy a fast-paced environment, have a passion for healthcare, and thrive in a team setting, this could be the perfect opportunity for you.
The OpportunityWe are seeking a permanent full-time Medical Office Administrator to join our team of Orthopaedic Surgeons in Fredericton, NB. This is an excellent opportunity for an individual with experience working in a medical office setting to join a positive and professional team.
Key Responsibilities:- Coordinate patient care through the clinic, ensuring a smooth and efficient experience.
- Manage and maintain appointment schedules, ensuring timely and accurate communication with patients and staff.
- Provide exceptional customer service, responding to inquiries and resolving issues in a helpful and respectful manner.
- Manage and process patient referrals, ensuring timely and accurate communication with healthcare providers.
- Maintain electronic medical records, ensuring accuracy and confidentiality.
- Perform administrative tasks, including billing, scheduling, and supply management.
- Collaborate with hospital staff to coordinate operating room activity and ensure seamless patient care.
This is a full-time position, Monday to Friday, 8 hours/day. Our clinic is located in a professional and positive work environment, with a team of 6 orthopaedic surgeons and their support staff.
Qualifications:- Proficiency with computer software, including electronic medical records and MS Office.
- Strong communication and conflict resolution skills.
- Excellent interpersonal skills, with the ability to work independently and as part of a team.
- Compassionate and patient individual, with the ability to maintain confidentiality.
- Self-motivated and innovative, with the ability to problem-solve and adapt to changing situations.
- 2+ years of experience as a Medical Office Administrator in a medical specialty setting.
- Medical office administration diploma or equivalent is an asset.
- Familiarity with medical terminology and the New Brunswick medical system is an asset.
- Competitive salary and benefits package.
- Flexible vacation policy and paid wellness days.
- Paid personal/sick days and office closed on all statutory holidays.
- Free parking and a professional work environment.
- Annual performance review with potential for yearly increase or bonus.
