Team Lead Restaurant

3 weeks ago

Whistler, British Columbia, Canada Vail Resorts Full time

Restaurant Team Leader

Join our team at Vail Resorts and create unforgettable experiences for our guests. As a Restaurant Team Leader, you will be the face of our restaurant, ensuring that every guest leaves with a smile on their face and a desire to return.

With 40+ resorts across 3 continents, we offer a unique opportunity to work in a dynamic and fast-paced environment. Our team is passionate about delivering exceptional service, and we're looking for someone who shares our commitment to excellence.

Benefits

  • Ski and Mountain Perks
    • Free passes for employees
    • Employee discounted lift tickets for friends and family
    • Free ski lessons
  • Employee Discounts
    • Lodging
    • Food
    • Gear
    • Mountain shuttles
  • Wellness Benefits
    • RSP Options (after 12 months or 2000 cumulative hours of service)
    • Employee Assistance Program
    • Excellent training and professional development
    • Referral Program

Full Time Benefits

  • Health Insurance
    • Medical Insurance
    • Dental Insurance
    • Vision Insurance
  • Free Ski Passes
    • For dependents
  • Critical Illness and Accident Plans

Job Summary

As a Restaurant Team Leader, you will be responsible for leading the floor service, assisting management with operational needs, promoting teamwork amongst staff, and maintaining service quality and safety to ensure an exceptional dining experience for our guests.

Responsibilities

  • Attend to all guest needs in the restaurant, ensuring responsive, friendly, and courteous service.
  • Answer phones and radios, working directly with other personnel to maintain the dining areas, including set up and busing of tables as needed.
  • Work on the floor or in the kitchen, wherever needed, to ensure smooth operation.
  • Act as supervisor in the absence of a chef, including managing payroll and attendance.
  • Assist in the ongoing training of staff and provide any necessary feedback.
  • Enforce and comply with all applicable regulations pertaining to health and safety requirements of the restaurant, employees, and guests.
  • Ensure cleanliness and operation of restaurant and equipment through inspection and adherence to preventative maintenance programs.
  • Other duties as assigned.

Requirements

  • High School Diploma or GED equivalent required.
  • Previous restaurant, supervisory or guest service experience required.
  • Ability to stand and walk continuously for up to 8 hours.
  • Ability to lift and carry up to 50lbs.
  • Ability to work well with others in a fast-paced environment under pressure.
  • Must be able to communicate fluently in English.

Vail Resorts

Vail Resorts is a world-class resort company that operates 40+ resorts across 3 continents. We are committed to delivering exceptional service and creating unforgettable experiences for our guests.

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