OMNI Customer Fulfillment Associate

1 day ago


Selkirk, Manitoba, Canada Walmart Canada Full time
Job Title: Online Grocery Delivery Specialist

Join our team as an Online Grocery Delivery Specialist and play a critical role in ensuring our customers receive their online orders with precision and care. As a key member of our team, you will be responsible for picking and packing orders with attention to detail, adhering to strict safety and food hygiene standards, and providing exceptional customer service.

Key Responsibilities:
  • Pick and assemble orders from various temperature areas with great care and quality in mind to achieve timely delivery to customers.
  • Pack orders with attention to detail, including distinguishing between similar named products, exact quantity, and correct product codes.
  • Ensure products picked are of the highest quality, with no damaged products and freshest product selection.
  • Correctly document and label all orders through interpretation and understanding of documentation, including pick slips, packaging details, and shipping labels.
  • Optimize tote fill by packing orders in a space-efficient manner while maintaining product quality standards.
  • Balance fulfillment responsibilities with customer interaction and offer service, including supporting issues to resolution.
  • Adhere to strict safety and food hygiene standards, maintaining a clean and hygienic work area, and ensuring all totes are clean and void of debris before packing.
  • Participate in continuous improvement initiatives by suggesting changes to operational procedures, productivity standards, and efficiencies.
Requirements:

To be successful in this role, you will need to possess the following skills and qualifications:

  • Attention to detail and ability to work accurately in a fast-paced environment.
  • Excellent communication and customer service skills. li>Ability to work independently and as part of a team.
  • Basic math skills and ability to count and measure accurately.
  • Ability to lift and move products up to 50 pounds.
About Us:

We are a leading retailer dedicated to providing our customers with the best shopping experience possible. Our team is passionate about delivering exceptional service and quality products to our customers.



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