Current jobs related to Customer Service, Call Centre, and Cargo Agent - Williams Lake, British Columbia - Pacific Coastal Airlines
-
Customer Service Representative
4 weeks ago
Williams Lake, British Columbia, Canada BC LTD (Awesome cuts) Full timeJob Title: Customer Service AgentBC LTD (Awesome Cuts) is seeking a highly skilled Customer Service Agent to join our team. As a Customer Service Agent, you will be responsible for providing exceptional customer service to our clients, addressing their concerns, and ensuring their satisfaction with our services.Key Responsibilities:Initiate and maintain...
-
Customer Service Representative
4 weeks ago
Williams Lake, British Columbia, Canada BC LTD (Awesome cuts) Full timeJob Title: Customer Service AgentBC LTD (Awesome Cuts) is seeking a highly skilled Customer Service Agent to join our team. As a Customer Service Agent, you will be responsible for providing exceptional customer service to our clients, addressing their concerns, and ensuring their satisfaction with our services.Key Responsibilities:Initiate and maintain...
-
Customer Service Representative
4 weeks ago
Williams Lake, British Columbia, Canada BC LTD (Awesome cuts) Full timeJob Title: Customer Service AgentBC LTD (Awesome Cuts) is seeking a highly skilled Customer Service Agent to join our team. As a Customer Service Agent, you will be responsible for providing exceptional customer service to our clients, addressing their concerns, and ensuring their satisfaction with our services.Key Responsibilities:Initiate and maintain...
-
Customer Service Representative
3 weeks ago
Williams Lake, British Columbia, Canada BC LTD (Awesome cuts) Full timeJob Title: Customer Service AgentBC LTD (Awesome Cuts) is seeking a highly skilled Customer Service Agent to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving their queries and concerns in a timely and professional manner.Key Responsibilities:Initiate and maintain...
-
Customer Service Representative
3 weeks ago
Williams Lake, British Columbia, Canada BC LTD (Awesome cuts) Full timeJob Title: Customer Service AgentBC LTD (Awesome Cuts) is seeking a highly skilled Customer Service Agent to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving their queries and concerns in a timely and professional manner.Key Responsibilities:Initiate and maintain...
-
Customer Service Representative
1 month ago
Williams Lake, British Columbia, Canada BC LTD (Awesome cuts) Full timeJob Title: Customer Service AgentBC LTD (Awesome Cuts) is seeking a highly skilled Customer Service Agent to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving their queries and concerns in a timely and professional manner.Key Responsibilities:Initiate and maintain...
-
Customer Service Representative
1 month ago
Williams Lake, British Columbia, Canada BC LTD (Awesome cuts) Full timeJob Title: Customer Service AgentBC LTD (Awesome Cuts) is seeking a highly skilled Customer Service Agent to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving their queries and concerns in a timely and professional manner.Key Responsibilities:Initiate and maintain...
-
Customer Service Representative
3 weeks ago
Williams Lake, British Columbia, Canada BC LTD (Awesome cuts) Full timeJob Title: Customer Service AgentBC LTD (Awesome Cuts) is seeking a highly skilled Customer Service Agent to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving their queries and concerns in a timely and professional manner.Key Responsibilities:Initiate and maintain...
-
Customer Service Representative
3 weeks ago
Williams Lake, British Columbia, Canada BC LTD (Awesome cuts) Full timeJob Title: Customer Service AgentBC LTD (Awesome Cuts) is seeking a highly skilled Customer Service Agent to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving their queries and concerns in a timely and professional manner.Key Responsibilities:Initiate and maintain...
-
Customer Service Representative
3 weeks ago
Williams Lake, British Columbia, Canada BC LTD (Awesome cuts) Full timeJob Title: Customer Service AgentBC LTD (Awesome Cuts) is seeking a highly skilled Customer Service Agent to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving their queries and concerns in a timely and professional manner.Key Responsibilities:Initiate and maintain...
-
Customer Service Representative
3 weeks ago
Williams Lake, British Columbia, Canada BC LTD (Awesome cuts) Full timeJob Title: Customer Service AgentBC LTD (Awesome Cuts) is seeking a highly skilled Customer Service Agent to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving their queries and concerns in a timely and professional manner.Key Responsibilities:Initiate and maintain...
-
Customer Service Representative
4 weeks ago
Williams Lake, British Columbia, Canada BC LTD (Awesome cuts) Full timeAbout the RoleWe are seeking a highly skilled Customer Service Agent to join our team at BC LTD (Awesome Cuts). As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesInitiate and maintain contact with clients to understand their...
-
Customer Service Representative
4 weeks ago
Williams Lake, British Columbia, Canada BC LTD (Awesome cuts) Full timeAbout the RoleWe are seeking a highly skilled Customer Service Agent to join our team at BC LTD (Awesome Cuts). As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesInitiate and maintain contact with clients to understand their...
-
Customer Service Representative
4 weeks ago
Williams Lake, British Columbia, Canada BC LTD (Awesome cuts) Full timeAbout the RoleWe are seeking a highly skilled Customer Service Agent to join our team at BC LTD (Awesome Cuts). As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesInitiate and maintain contact with clients to understand their...
-
Customer Service Representative
4 weeks ago
Williams Lake, British Columbia, Canada BC LTD (Awesome cuts) Full timeAbout the RoleWe are seeking a highly skilled Customer Service Agent to join our team at BC LTD (Awesome Cuts). As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesInitiate and maintain contact with clients to understand their...
-
Customer Service Representative
3 weeks ago
Williams Lake, British Columbia, Canada BC LTD (Awesome cuts) Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Agent at BC LTD (Awesome Cuts). As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, addressing their concerns, and ensuring their satisfaction with our products and...
-
Customer Service Representative
3 weeks ago
Williams Lake, British Columbia, Canada BMO Full timeAbout the RoleBMO is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our retail banking sales and service team, you will be responsible for delivering exceptional customer service and providing financial solutions to our customers.Key ResponsibilitiesProvide exceptional customer service and...
-
Customer Service Representative
3 weeks ago
Williams Lake, British Columbia, Canada BMO Full timeAbout the RoleBMO is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our retail banking sales and service team, you will be responsible for delivering exceptional customer service and providing financial solutions to our customers.Key ResponsibilitiesProvide exceptional customer service and...
-
Customer Service Representative
2 weeks ago
Williams Lake, British Columbia, Canada BC LTD (Awesome cuts) Full timeAbout the Role:We are seeking a skilled Customer Service Representative to join our team at BC LTD (Awesome Cuts). As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, addressing their concerns, and ensuring their satisfaction with our services.Key Responsibilities:Initiate and maintain...
-
Customer Service Representative
2 months ago
Williams Lake, British Columbia, Canada Rona Inc. Full timeAbout Rona Inc.Rona Inc. is a leading Canadian retailer of home improvement products and services. Our company is committed to providing our customers with a unique shopping experience, offering a wide range of products and services to help them bring their projects to life.Job SummaryWe are seeking a highly motivated and customer-focused individual to join...
Customer Service, Call Centre, and Cargo Agent
2 months ago
Pacific Coastal Airlines is seeking a permanent part-time on-call (up to 20 hours per week) Customer Service, Call Centre, and Cargo Agent based in Williams Lake. We are seeking a candidate who is looking to enjoy a family-oriented, dynamic, and rewarding work environment. We are excited to welcome safety-oriented and customer service-minded individual to continue their career with our company.
Pacific Coastal Airlines is headquartered at the South Terminal building at Vancouver International Airport. We fly scheduled and charter service between busy international airports, remote destinations in beautiful province of British Columbia.
The ideal candidate for this position is someone who has excellent phone and people skills and enjoys working in an ever-changing environment where multi-tasking and flexibility are the key attributes.
Note: Call Centre duties will be the primary (75%) responsibility of this role.
Job Responsibilities:
- Respond to phone inquiries regarding fares, schedules, routings, etc.
- Book, change and cancel flight reservations
- Resolve service disruption issues over the phone and in person, determining alternative flight options
- Check-in passengers, issue boarding passes, verify immigration documents
- Check baggage and collect excess baggage/overweight charges
- Execute deplaning and boarding processes, ensuring a safe, on-time departure
- Process cargo shipments
- Possess an excellent understanding of company products, services, processes, and guidelines and promote them at all times
- Commitment to providing a safe, stress-free, and friendly passenger experience
- Deliver service standards in accordance with Pacific Coastal Airlines philosophy
- Other duties as assigned
Qualifications and Competencies:
- Experience in customer service
- Ability to work under pressure with minimal supervision
- Clear and effective communication skills with demonstrated ability to have difficult conversations
- Ability to work in a time-sensitive, ever changing environment where multitasking and problem solving are key attributes
- Comfortable using computers, credit and debit machines
- Able to work outdoors during inclement weather conditions
- Flexible to work weekends, evenings, holidays and/or irregular shifts
- Must represent Pacific Coastal Airline in a professional manner to our partners, vendors, and customers
- Must be able to obtain and maintain designated security clearance
- Capable of lifting up to 70 pounds
Why Pacific Coastal Airlines?
Company Culture: We honour our company motto of People Friendly, People First for both our employees and our passengers. We encourage a positive, caring workplace and put a high value on collaboration, accountability, and loyalty. We are inclusive, respectful, and have a friendly corporate culture.
Travel Benefits: We offer excellent travel perks to employees and their eligible family members on Pacific Coastal Airlines, WestJet, Air Canada, Iceland Air, Delta, Allegiant, Cathay Pacific, Alaska Airlines, and more. Additionally, employees are eligible for discounts with various hotels and restaurants within the communities we serve as well as steeply discounted cargo shipping within the Pacific Coastal Airlines network.
Employee Programs: We have employee recognition and reward programs, a milestone service recognition program, and employee appreciation events throughout the year.
Apply now
Pacific Coastal Airlines is an equal opportunity employer. We are committed to a policy of non-discrimination in all of our employment practices. We welcome and encourage applications from all qualified individuals, regardless of ethnicity, gender, age, disability, or any other identifying characteristic.
Apply Now