Specialized Sales Force Regional Sales Manager

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Personal & Commercial Banking

Pay Details:

We're committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role.

Job Description:

The Mobile Mortgage Salesforce (MMS) is an exciting and dynamic national sales channel within TD responsible for acquisition of new Mortgage and Home Equity FlexLine business as well as facilitating the sale of Credit Protection. Our National Mortgage Salesforce team delivers new customers to the bank and contributes to the volume, profits and market share of TD's Real Estate Secured Lending (RESL) portfolio. In addition, our MMS team is responsible for bringing new banking customers to the TD branch network using secured lending products as the delivery vehicle. They operate on an entirely mobile platform from a home office base, to develop Mortgage and Home Equity FlexLine referrals from realtors, builders, financial planners and other centers of influence. Based on a commitment to discovering and achieving what truly matters to each client, each MMS leverages a distinct discovery process and collaborates closely to take an integrated approach to building a financing strategy that reflects each client's unique needs and delivers the full spectrum of TD products and services.

The MMS and Broker Enablement and Support group is a National team accountable for the development and execution of the MMS and Broker Channel strategies, delivering business performance insights to drive growth and increase productivity as well as the creation and the implementation of policies, processes, and capabilities supporting our MMS and Broker Channels. Working closely with our Builder Partnerships, One TD partners, RESUL, and the Channels leadership team, supporting 1A channel governance, conduct risk, channel engagement programs (R&R, rallies, conferences), and the management of the Mobile Mortgage Specialist Assistants.

The Builder Development team is an exciting and dynamic area within SSF and an opportunity to make a big impact. On our quest to #1 market share, the National Builder Development team strives to support the development of deep and long-lasting relationships between Mobile Mortgage Specialists (MMS) and third-party centres of influence (COI) in the Builder and New Homes Sales space. By offering meaningful advice and the right lending solutions, relationships between COIs and MMS professionals can help our customers achieve their homeownership goals.

Job Description :

The Builder, Regional Sales Manager role is a key sales management position within the SSF that reports to the Senior National Manager, Builder Development. The successful candidate will work with internal and external Regional partners to increase TD's market share and RESL referrals by developing and maintaining quality third party relationships with our Builder & New Homes Sales community. This role is primarily focused on driving awareness of our builder programs and referral programs with the Builder and COI's dedicated relationships while driving referral opportunities over to the Specialized Sales Force Channels.

Key accountabilities include:

The Regional Sales Manager uses a disciplined approach to a rigorous and transparent sales management process, which includes planned sales activities, coaching, builder site onboarding and regular ongoing documented summaries and tracking.

Proactive and reactive approach to Builders and COI's, by making planned and reoccurring out-bound "coaching" calls to high-value relationships, as well as troubleshooting incoming inquiries as a subject matter expert, for the purpose of achieving agreed upon mortgage referral business results.

Lead, coach and develop MMS colleagues to provide exceptional service on Builder sites, including but not limited to pipeline management, advice-giving strategies, customer solutions and sourcing new opportunities.

Contribute to TD's real estate secured lending success as a brand ambassador at New Homes Industry related events to build positive relationships with new and existing Builders and New Home Sales Brokerages

Deepen high-value Builder and Realtor relationships by establishing reoccurring connections with Builder owners, New Home Sales Brokerages and their respective employees to source new opportunities

Understand TD's Real Estate Lending products, policies, and pricing as well as a working knowledge of TD's Builder Capped Rate Mortgage Program, including the competitive landscape.

Act as a subject matter expert and share industry competitive insights with the broader Builder Development Team

Contribute actively in business transformation by supporting colleagues through meaningful change management activities and communications.

Model TD guiding principles to ensure consistency in doing what is best for the customer to help them achieve their needs.

Build a culture of empowerment and discovery by sharing knowledge, promoting open dialogue and motivating the team to achieve common goals.

Act as the first point of contact for issues raised from Builders and New Home Sales professionals, as well as onsite MMS to ensure optimal resolutions and service management support.

Provide industry competitive analysis, including pricing, products and programs to the Senior Manager.

Job Requirements

Seasoned professional with an undergraduate degree and at least 5 years of relevant experiences leading teams in distribution channels and people management.

Visionary leader with demonstrated experience of effective coaching and relationship building with centers of influence.

Strong communication skills, business acumen, ability to influence and effectively communicate change.

Ability to operate effectively within a national model and adapt to regional needs.

Driven to win with a history of making an impact and delivering superior results in both the short and long term.

Strong sales organization

Positive attitude, quick start and self-motivator, along with entrepreneurial skills.

Experience in working with "B2B" partners.

TD Canada Trust product and policy knowledge; RESL subject matter expert.

Previous business development and sales management experience is considered an asset.

Proven success in a competitive and demanding sales environment including strong sales process organization.

Demonstrated ability in achieving business objectives through business planning activities, coaching and skills development.

The incumbent needs to have strong impact and influencing skills and understands how to execute in a dynamic environment.

Drive & Travel throughout GTA & Southern Ontario.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more )

Additional Information:

We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development

If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process

We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you

Language Requirement:

N/A.

Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.