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Director of Compliance

2 months ago

Ottawa, Ontario, Canada Hard Rock Hotel and Casino Full time

**Job Summary:** Director, Compliance responsible for ensuring compliance with federal, provincial, and municipal requirements, and identifying and reporting suspicious activity in the casino gaming industry.

The Director, Compliance is responsible for the implementation and operation of compliance-related systems and programs to ensure compliance with established federal, provincial, and municipal requirements. This includes ensuring that all applicable departments maintain compliance with federal and provincial gaming laws, FINTRAC/AML regulations, and directives.

**Responsibilities:**

* Provide direction and support to operation teams to ensure adherence to federal, provincial laws, and gaming MOPs, SOPs, and P&Ps, FINTRAC, and AML.
* Ensure applicable operating department transactions and functions are conducted properly and in adherence with approved systems of internal controls, as it relates to FINTRAC/AML.
* Coordinate departmental requests for procedural changes in operation.
* Prepare reports for and participate in all required meetings with HRO/HRI/AGCO/OLG/Ontario Racing, internal and external audits.
* Oversee and track deliverables for compliance with HRI, AGCO, OLG Gaming, and FINTRAC/AML.
* Complete assigned compliance audits and facilitate meetings to discuss audit findings.
* Liaise with regulators and Subject Matter Experts (SMEs) on regulatory matters/audits and/or advise Business Services in their interaction with regulators.
* Ensure the on-site Compliance team is adhering to all FINTRAC and AML regulations and review STRs prior to filing, for accuracy and completeness.
* Analyze account activity for the purpose of identifying and reporting suspicious activity.
* Perform investigations to identify suspicious activity using information provided by multiple sources.
* Create STRs as necessary and document analysis of all accounts reviewed, including those cases which do not result in a STR filing.
* Analyze various reports and data such as wire logs and currency reports for suspicious activity, transaction patterns, high-risk countries, etc. and perform appropriate investigations.
* Perform customer due diligence reviews and risk rating of customer accounts when necessary.
* Document all reviews and investigations by preparing thorough and detailed notes and/or summaries that reflect a professional tone and factual statements.
* Perform reviews and testing of various procedures, current systems, interfaces, and responsibilities to ensure accuracy and compliance with all required regulations.
* Identify and recommend processes, policy, and procedure changes and/or enhancements to help prevent and mitigate risk.
* Coordinate the ongoing knowledge testing of the operational teams.
* Produce, at a minimum, quarterly knowledge tests and evaluate and analyze the results.
* Assist all casino operations with compliance-related issues.
* Coordinate and lead preparation for regulatory audits, AML risk assessments, and FINTRAC/OLG audits.
* Assist in assessing and communicating AML issues and/or concerns to casino operations management.
* Lead the on-site AML Committee to ensure site awareness and superior knowledge of all FINTRAC and AML requirements.
* Reporting as required; daily, monthly, quarterly, and annually to ensure compliance with regulatory requirements and develop and monitor controls and procedures to ensure such compliance.
* Commitment to routinely go above and beyond in the accomplishment of position responsibilities, playing a critical role in the achievement of organizational goals.
* Assist and collaborate in performing a wide variety of relevant projects.
* Mentor and lead the on-site Compliance team.
* Liaise with HRI Compliance.
* Other duties as assigned.

**Qualifications:**

* Minimum 10 years in senior compliance leadership roles, preferably in the casino gaming industry.
* Bachelor's degree in Accounting, Business, Law, or equivalent, and previous experience with auditing, and regulatory requirements required.
* Superior knowledge of FINTRAC and AML requirements.
* Superior knowledge of the Gaming Control Act, 1992; AGCO Registrar's Standards for Gaming; Liquor Licence Act.
* Knowledge of Sportsbook and iGaming an asset.
* Accounting and auditing principles/standards, and familiarity with various computer systems and applications.
* Must be able to obtain and maintain all appropriate licenses/certifications per Federal, Provincial, and Gaming regulations.
* Investigative procedures.
* Must successfully pass background check.
* Be flexible to work varying shifts and time schedules.

**Skills:**

* Proficient in MS Office computer applications.
* Excellent interpersonal, oral, and written communication skills with all levels of the organization.
* Ability to sustain a high level of confidentiality, integrity, and professionalism.
* Must possess the ability to write clearly and concisely and effectively present information to all levels of management in written and verbal form.
* Review and comprehend all necessary documentation.
* Complete standard company forms and reports.
* Manage multiple tasks concurrently in a changing environment.
* Self-motivated, self-directed, and exhibit strong attention to detail.
* Must have the capacity to exercise sound judgment, reasoning, and logic in making necessary decisions, including recommendations to management for continuous improvement.
* Must be able to address stressful situations with guests with dignity and the utmost tact and politeness.