ITS Ops Analyst

4 weeks ago


Scarborough Village, Ontario, Canada GTT, LLC Full time
ITS Ops Analyst
Contract Duration 2 years

Summary Of Day To Day Responsibilities:
Working on computer equipment within a warehouse environment.
Testing, troubleshooting, and repairs on computer equipment
Updating reports and data analytics
They are working within the warehouse environment (will not be operating any warehouse equipment)

Because this is a warehouse environment, it must be okay to move, being on feet, lifting up to 50 lbs.

Most boxes are smaller (5lbs)
Will need to be okay packing equipment for shipment.
Decision making.

Job Description:
We are looking for a Warehouse Associate.

You will be responsible for performing an array of duties such as receiving and processing incoming stock and materials, picking and filling orders from stock, packing and shipping orders, or managing, organizing and retrieving stock.

You will be working with devices such as computer peripherals, laptops, desktops, servers, networking equipment, and mobility devices.

Provides a broad range of operational service/support which may include environment management, maintenance, monitoring, performance and incident management and/or production support activities to enable technology for own area of specialization.

Diagnose and resolve computer operating systems and hardware connectivity failures; determine the source of problems and classify their level, priority, and nature.

Configure, deploy, maintain, troubleshoot, and support computer workstations, laptops, tablets, and mobile hardware
Participate in testing new and existing hardware standard devices
Manage inventory
Repair, substitution, or replacement of faulty hardware as necessary
Collecting merchandise from the distribution center and safely transporting materials to the shipping bay
Receiving and documenting inventory received, delivered, or returned
Keeping an inventory of all merchandise entering or exiting the warehouse
Lift and carry light (1lb) to heavy (50lbs)
Completes paperwork to ensure tasks are completed safely and on time
Make decisions regarding the transfer of incoming and outgoing inventory.
Identifying any missing, lost, or damaged inventory items
Ensuring that all the merchandise is safely and securely packed and labeled for shipping
Managing all merchandise with appropriate care
Scanning labels to ensure products are shipped to the right destination
Fill and check customer orders
Scan items into the inventory management system
Routine Cleaning duties by discarding packaging material, dusting, disinfecting, and sanitizing
Pick/Pack orders

Must-Have:
Detailed orientated
Able to follow instructions
Able to read through service manuals and technical documents
Experience Working on computer hardware

Nice To Have
Exp with Service now
Ticketing software
Comfortable communication to ee's over email.
Able to work with med to large-size groups.
CompTIA A +

Notes:
Computer background. CompTIA cert, MS certs.

Schedule:

Candidates can either work: Sunday to Thursday (Sunday day shift, Mon to Thursday 3 pm to 11 pm) OR they can work Monday to Friday 11 am to 7 pm.

Prefers someone who can work the afternoon shift but is also open from 11 am to 7 pm.
Onsite 100%

About The Company:


As a top 10 North American bank, our client aims to stand out from its peers by having a differentiated brand - anchored in a proven business model and rooted in a desire to give its customers, communities, and colleagues the confidence to thrive in a changing world.

Our client engages in providing financial products and services.

They offer various financial products and services, telephone, Internet, and mobile banking services, retail and commercial banking services, and wealth management services.

The Wholesale Banking segment provides capital markets, investment banking, corporate banking products, and investment needs to companies, governments, and institutions in financial markets.



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