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Security Lead Hand

2 months ago

Ottawa, Ontario, Canada Paladin Security Full time

Seeking a Full-Time Security Lead Hand to provide proactive and reactive security patrols and response to incidents on a rotating continental schedule.

Job Description

As a provider of security services to clients with complex security needs, Paladin Security Group is offering an exciting career opportunity for you to give back to your community, while developing skills for future careers.

  • General Tower & Parking Lot Patrols
  • Report Writing
  • Note Taking
  • On the fly Problem Solving
  • High Customer Service
  • Lock Ups and Unlocks
  • Responding to assistance requests from the Clients and Retail Clients
  • Ensure the safety and Security of the General Public on the property
  • Assist General Public with Directions within the building
  • Assisting Tenants and the Public with information inquires
  • Signing in and out Contractors
  • Assisting Tenants and the Public with use of the Wheelchair Access Lift
  • Closing the Desk down for the evening returning certain building equipment to the Control Center
  • Assisting the Public with information inquiries
  • Patrolling the Retail Section (four levels)
  • Patrolling the Parking Garage (five levels)
  • Crosstraining on all roles (Patroller, Operator, etc.)
  • Other duties as assigned
Qualifications
  • Excellent verbal and written English communication skills.
  • Valid Ontario Security Guard License.
  • Valid First Aid/CPR - Level C certification (from a WSIB-approved vendor).
  • Proof of (minimum) double COVID-19 vaccination.
  • Able to pass a Vulnerable Sector Check.
  • Minimum 3 years security experience required, or 1 year of demonstrated Security Supervision experience.
  • Demonstrates superior customer service skills and able to work independently.
  • Minimum of a High School Diploma.
  • Ability to walk and stand for extended periods.
  • Able to complete ongoing training as directed by the Site Manager or Client Service Manager.
  • Must be able to provide certifications in Use of Force (UoF) and Management of Aggressive Behaviour (MOAB).
Why Choose Paladin?
  • Extensive paid industry-leading training.
  • Opportunities for advancement and growth.
  • Unionized benefits (including Education Allowance & Pension Plan).
  • Free Uniforms.
  • Annual Boot Allowance.
  • Security license reimbursement.
  • Dry cleaning & hemming/tailoring allowance.
  • Paid vacation & sick days.
  • Additional perks.

Paladin Security is a diverse workforce committed to a workplace culture of respect, inclusion, and diversity. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun.