Medical Office Assistant

14 hours ago

Newmarket, Ontario, Canada Medicentres Full time
Job Title: Medical Office Assistant - Immigration and Family Practice Job Type: Full-Time, Permanent Job Summary: We are seeking a highly organized and detail-oriented Medical Office Assistant to provide exceptional customer service and support to our physicians and medical staff. Job Description: Reporting to the Clinic Manager, the Medical Office Assistant is responsible for providing exceptional customer service to our patients, as well as providing support to physicians and medical staff. Key Responsibilities: • Answering phones, greeting, and registering patients • Providing panel management support to physicians • Responding to patient enquiries in person and by phone • Initiating forms and collecting payment for services not covered by insurance • Escorting patients to exam or treatment rooms and preparing patients for physician • Cleaning and preparing exam and treatment rooms between patient visits • Performing diagnostic testing as ordered by the physician • Scheduling and notifying patients of appointments • Scanning patient documents into electronic medical records as required • Completing daily, monthly and weekly chore lists as required • Performing other duties as assigned Requirements: • High school diploma or equivalent • Medical Office Assistant Qualification is an asset • Tagalog or Mandarin speaking is an asset • Recent customer service experience • Experience with electronic medical records • Excellent verbal and written communication skills • Problem solving skills • Proficiency in medical terminology is an asset • Ability to handle confidential information in compliance with the Health Information Act Internal and External Communications: • Physicians • Clinic Support Office departments (IT, Accounting, Human Resources) • Vendors • Suppliers • Patients We appreciate your interest in working with us. Final candidates for this position may be required to undergo a security screening.

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