Guest Experience Ambassador
1 week ago
Job Summary
We are seeking a skilled Guest Experience Expert to join our team. As a Guest Experience Expert, you will be responsible for delivering exceptional guest experiences, ensuring seamless check-in and check-out processes, and providing personalized services to our guests.
Key Responsibilities
- Process operational needs and address guest requests in a timely and efficient manner.
- Complete reports and share information about local attractions and amenities with guests.
- Provide exceptional customer service, ensuring a memorable and unique experience for our guests.
- Work collaboratively with other departments to ensure a smooth and efficient guest experience.
- Maintain a safe and clean work environment, adhering to company policies and procedures.
Requirements
- High school diploma or equivalent required.
- No prior work experience necessary.
- Ability to work in a fast-paced environment and adapt to changing situations.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
About Us
Marriott International is a global hospitality company that operates a portfolio of brands, including Marriott Hotels, JW Marriott, and more. We are committed to providing exceptional guest experiences and creating memorable moments for our guests.
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