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We are seeking a highly motivated and customer-focused individual to join our team as a Seasonal Customer Experience Representative. As a key member of our retail team, you will be responsible for creating a warm and welcoming environment in our stores, adding joy to our customers' lives, and leveraging our products to tell stories.
Key Responsibilities- Create a Positive Customer Experience: Engage and connect with customers on the sales floor, curate specific product collections for each customer, and ensure Visual Standards are followed and maintained.
- Role Model Indigo's High Performance Characteristics: Demonstrate adaptability, flexibility, and a willingness to learn new things and be exposed to all aspects of the store.
- Contribute to a Safe and Healthy Work Environment: Participate in ensuring the health and safety of each other and our customers, and take accountability to respond to customer feedback in a timely manner.
- Develop Your Skills: Own self-development, provide continuous feedback to colleagues and the Leadership Team, and share ideas on how to improve the employee and customer experience.
- Experience in Retail: Experience in specialty retail or a retail environment preferred but not required.
- Adaptability and Flexibility: Ability to be mobile on the sales floor for extended periods of time and adapt to changing situations.
- Communication Skills: Demonstrated commitment to creating an exceptional employee and customer experience, and ability to communicate effectively with customers and colleagues.
- Physical Demands: Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques.
- Availability: Availability to work a flexible schedule, including evenings, weekends, holidays, overnights, and early mornings (if required for the role).
At Indigo, we are committed to our communities, our customers, and each other. We believe that fostering diversity and inclusion brings out the full potential of our employees and creates a joyful and welcoming environment for everyone. We are driven to be an equitable employer, which highly values diverse backgrounds, experiences, and perspectives.
