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South Bow
2 months ago
Determined. Imaginative. Curious. If these are some of the ways you describe yourself — we want to learn more about you At TC Energy, we are Energy Problem Solvers — passionate about transitioning North America to cleaner energy while meeting the energy demands of today and tomorrow. If that sounds like a challenge you want to help tackle, we want you to join our team
At South Bow, we do one thing, and we do it well: safely moving oil between some of the world's most critical markets. We're building our high-performing team with versatile thinkers who thrive on solving big challenges together. If you're ready for a position where your skills are highly valued and your work is incredibly important, we want to meet you. Bring your talents to a new streamlined energy company, dedicated to operational, commercial and safety excellence as we pursue our critical purpose of delivering the energy people need.
On July 27, 2023, TC Energy announced the intention to spin off our Liquids Pipelines business and separate into two independent, investment-grade, publicly listed companies - TC Energy and South Bow. Please note that all hires will continue to be formally employed by a TC Energy employing entity until the separation is complete.
Posting Close Date: July 20, 2024
The Opportunity
Reporting to the Manager, Operational Excellence, the Information Management specialist will lead the development, implementation, assurance and continuous improvement of Document Control and Data/Records Management processes and procedures that guide South Bows operations, projects and corporate functions.
As the Operational Excellence Information Specialist, you will be able to influence and transform the way South Bow thinks about, manages and accesses its information, leveraging technology, industry best practices and the South Bow Management System, while also ensuring that we have internal and external compliance and consistency throughout the organization.
What you'll do
- Develop and implement Information Management (IM) guidance in accordance with policies and industry best practices to aid in the development of Management system processes and procedures.
- Assess IM practices, identify and implement opportunities for improvement.
- Lead document and data migration initiatives through South Bow separation from TC Energy.
- Lead projects related to the development and implementation of corporate records classification systems, retention schedules and processes.
- Provide direction to document control and records management analysts while shepherding critical processes, documentation, training, and business improvement initiatives.
- Provide required training to achieve a high level of understanding and competency of IM across the organization.
- Support regulatory and corporate compliance requirements and any required internal and external audits and inspection activities.
- Monitor IM systems to verify controlled document collections (i.e., specifications, business practices, procedures, etc.) and records are managed in accordance with IM requirements.
- Respond to and manage issues and non-conformances with IM policies/Process's/procedures and escalate as required.
- Work with Information Services to develop and support data governance for software applications and systems.
- Ensure Disaster Recovery and Business Continuity Plans are in place for IM systems, data/record repositories, etc.
Minimum Qualifications
- Relevant university degree with experience in business administration, information and/or records management, and document control.
- 10+ years' experience in a business analyst role or project management role
- Completion of a Records and Information Management certificate from an accredited school and familiarization with ISO Standards ( e.g. ISO15489, ISO30300, etc.)
- Experience with system design and configuration in MS SharePoint.
- Ability to use judgment and critical thinking skills when faced with ambiguous situations.
- Technical experience developing and improving business processes and procedures.
- Strong communication skills with proven capability and ability to manage multiple/conflicting priorities.
- Keen attention to detail, creative mindset, results oriented, and strong organizational skills.
- Advanced Microsoft Office suite proficiency (Teams, Outlook, Power BI, SharePoint, Word).
- Experienced in facilitating cross functional/ multi-disciplinary teams to deliver effective process improvements.
- High ownership and track record of delivering on commitments.
Preferred Qualifications
- Experience with regulations and associated requirements related to the Canadian Energy Regulator (CER) Onshore Pipeline Regulations, The American Petroleum Institute (API) Recommended Practice 1173 for Pipeline Safety Management Systems, and the National Energy Board (NEB) Oil and Gas Pipeline Systems (CSA Z662) in relation to document and records management.
- Extensive knowledge of records and information management policies, processes, procedures, acts and legislation.
- Experience with cloud based technologies and working with cross functional (Privacy, Analytics, Business) teams on developing organizational AI policies and frameworks
- Experience with Microsoft technology stack including Microsoft Purview for data management.
- Business analysis skills to describe and determine complex, diverse issues and prepare substantiating reports, procedures and directives.
- Understanding of how large complex organizations function and the ability to tailor best practices and strategies to diverse operational environments.
- Ability to work co-operatively and productively with others to achieve results.
- Experience as a Records Manager or Document Controller in an engineering or construction environment is considered an asset, as is experience in developing and delivering training material
- Strong understanding of the interdependent processes in the organization, and ability to recognize business impacts and value drivers
- Ability to quickly build strong relationships with stakeholders and team members and deliver customer centric solutions.
- Experience in the oil and gas industry and/or pipeline operations.
To remain competitive, support our high-performance culture and allow for more flexibility in the way we work, we offer a hybrid work model and flexible dress code for our eligible office-based workforce in Canada, the U.S. and Mexico. #LI-Hybrid
About our business
TC Energy is a leading energy infrastructure company in North America. We have three complementary businesses of natural gas pipelines, liquids (oil) pipelines, and power generation. Our operations span three countries, seven Canadian provinces, and 34 U.S. states.
TC Energy is an equal opportunity employer.
Learn more
Visit us at and connect with us on our social media channels for our latest news, employee stories, community activities, and other updates.
Thank you for choosing TC Energy in your career search.
Depending on qualifications, the successful candidate may be offered a position at a more appropriate level and/or ladder.
Applicants must have legal authorization to work in the country in which the position is based with no restrictions.
All positions require background screening. Some require criminal and/or credit checks to comply with regulations.
TC Energy is committed to provide employment opportunities to all qualified individuals, without regard to race, religion, age, sex, color, national origin, sexual orientation, gender identity, veteran status, or disability. Accommodation for applicants with disabilities is available on request during the recruitment process. Applicants with disabilities can request accessible formats or communication supports by contacting
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