Current jobs related to 中文, Repair - Calgary - CaseMogul

NOW HIRING FOR CaseMogul Repair Centre

We are GROWING We started with 1 store and now we operate 8 retail locations in Calgary, Alberta (Chinook Centre, South Centre, Market Mall, Pacific Place Mall, Bow Valley Square Downtown, Cross Iron Mills, Marlboro Mall, and Beltline area), 1 location in Fort McMurray (Peter Pond Mall) and 4 locations in Vancouver, BC (Metrotown, Central City, Guildford, Richmond Mall).

WHY JOIN US?

We provide meaningful growth, and competitive compensation and require no prior phone repair experience. We will teach you how to repair phones and work in this stable and well-established business with support along the way so that you're successful

We are looking for individuals with a strong work ethic, excellent social skills, and a determination to succeed

**CASEMOGUL**Company Values:

- Sincere Customer Service: We treat each customer with the same sincerity as how we would treat our close friends; we want the experience to be welcoming and comfortable. We also want to exercise reasonableness when faced with difficult issues with customers.
- Curiosity: We want to stay curious about what is happening around us and how that impacts our organization
- Innovation & Adaption: We strive to innovate and be leading edge in what we do
- Create Value: We always want to be cognoscente of the level of impact in the value we’re contributing to our customers through our products and services
- Collaboration (Leveraging collective genius): To focus on working together, respecting one another and leaning on one another for resources is paramount to the organization and its well being
- **Customer Service**_
- Assist the repair team in mitigating pressurized situations by proactively lending assistance and working as a team player
- **Device repair**_
- Execute repairs to CaseMogul’s standard of exemplary accuracy, efficiency, and quality
- Communicate throughout the repair process to ensure excellent customers service and to avoid accidents/issues from occurring
- Exercise multi-tasking and maintain a high level of execution on multiple repairs at the same time
- **Operations**_
- Staying up-to-date with detailed knowledge on new and existing repairs
- Act as a communication liaison and technical support for retail stores as required
- Keep work station cleaned and organized for a safe and comfortable working environment
- Assist in developing and executing _processes to optimize inventory and repair operations, including but not limited to: inventory accuracy, efficiency with receiving, and ensure the right products are in the right place at the right amount_
- _Update pricing and website for repair parts in order to stay competitive_
- **Employee Development**_
- Assist inproviding training, coaching, and feedback to Repair Team to maximize productivity and foster an environment of learning
- Primarily responsible for training new repair technicians by following the repair training SOP Guide

**Requirements**:

- 1 year of retail experience
- 1 year of inventory managment experience
- 1 year of operations experience in a supervisor role
- Must speak fluent English
- Must speak fluent Mandarin
- Must have existing knowledge of all Apple and Samsung devices that are sold in Canada
- Must have full-time availability up to 40 hours per week
- Wants to grow with the company

**Training**:
We will provide hands-on training to all new employees (initial repair knowledge is an asset but not required)

**Job Types**: Full-time, Permanent

**Salary**: $17.00-$20.00 per hour

**Benefits**:

- Company events
- Dental care
- Life insurance
- On-site parking
- Store discount

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus pay
- Commission pay
- Tips

Work Location: In person