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Client Onboarding Senior Representative
4 months ago
Requisition ID: 198838
Join a purpose-driven winning team, committed to achieving results, in an inclusive and high-performing culture.
As a Client Onboarding Senior Representative, your main duty is overseeing and controlling client account opening documents to minimize the firm's risk with the relevant regulatory bodies.
This position is for a 12-month term.
Is this role suitable for you? In this position, you will:
- Review, assess, and approve/reject documents for accuracy and completeness using different system applications
- Offer assistance on account opening inquiries by staying up-to-date on existing and new industry regulations, as well as firm policies and procedures
- Meet processing deadlines outlined in the Service Level Agreement (SLA) to ensure customer satisfaction and processing efficiency
- Safeguard client account integrity by performing necessary tasks
Essential Requirements:
- Post-secondary education
- Having the Canadian Securities Course (CSC) is advantageous
- Prior understanding of financial industry regulations like AML/ATF, Privacy, KYC, QI & FATCA, IIROC Reg 1300, and CRS is a plus
- Familiarity with AS400, Broadridge, SCORE, and WealthOne
- Proficiency in Microsoft Word, Excel, and PowerPoint
Do you possess the necessary skills to excel in this role? - We are interested in working with you if you have:
- Clear communication skills to provide detailed information to different departments
- Ability to prioritize workload effectively
- Capacity to handle multiple interruptions while managing workload
- Quick response to inquiries with intelligence and knowledge
- Capability to juggle conflicting priorities, tight delivery timelines, and delicate customer relationships
- A customer service-oriented approach, understanding of industry regulations, and product requirements
- Keen attention to detail
Location(s): Canada : Ontario : Toronto
Scotiabank stands out as a premier bank in the Americas. Guided by our purpose: "for every future," we assist our customers, their families, and their communities in achieving success through a wide array of advice, products, and services, spanning personal and commercial banking, wealth management, private banking, as well as corporate and investment banking, and capital markets.
At Scotiabank, we appreciate the unique abilities and backgrounds that each person brings to the Bank. We are dedicated to establishing and preserving an inclusive and accessible environment for all. If you need accommodation during the recruitment process, please inform our Recruitment team. For technical assistance, please contact us directly online to be considered for this role. We appreciate all applicants' interest in pursuing a career at Scotiabank; however, only those selected for an interview will be contacted.
