General Sales Manager

18 hours ago

Scarborough Village, Ontario, Canada The Brick Full time

We are seeking a highly motivated and experienced General Sales Manager to join our team at The Brick, a leading retail company.

**Job Description:**

Is this job for you? We are looking for someone who believes in putting the customer first, is a team player with a strong sense of leadership, and is motivated by achieving goals.

**Responsibilities:**

• Maintain excellence in store merchandising, detail, and customer service
• Conduct hiring, scheduling, and training of the sales team
• Develop employees through goal setting, coaching, and formal performance appraisals
• Implement all sales programs
• Increase delivered sales, closing ratio, and "Return On Customer"
• Achieve sales and margin targets while controlling expenses
• Organize and plan promotions and marketing events
• Lead daily team talks and sales meetings
• Understand, implement, maintain, and ensure compliance with all Brick Group policies and procedures
• Community involvement

**Qualifications:**

• High school diploma or equivalent; post-secondary education an asset
• 2 or more years of customer service or sales experience
• Previous retail supervisory or senior associate experience an asset
• Proven track record in customer service, operations, and merchandising
• Excellent verbal and written communication skills
• Highly developed problem-solving skills
• Good time management skills and work ethic
• Ability to promote an extreme level of excellence and pride in customer service and store detail
• Flexibility to work any shift, including evenings and weekends, as required

**Why The Brick:**

• Flexible and comprehensive benefits package, including health, dental, and paramedical services for you and your family
• Competitive remuneration package that will commensurate with experience
• Career progression potential with plenty of access to ongoing personal and professional development
• Employee discounts
• Dynamic environment to showcase your leadership talents

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