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Personal Banking Associate

2 months ago

Melfort, Saskatchewan, Canada TD Bank Full time
Job Summary

We are seeking a highly skilled and customer-focused Personal Banking Associate to join our team at TD Bank. As a key member of our branch team, you will be responsible for delivering exceptional customer experiences and providing expert advice on our range of personal banking products and services.

Key Responsibilities
  • Customer Service: Create a positive and welcoming environment for customers, providing personalized service and support to meet their financial needs.
  • Product Knowledge: Develop and maintain in-depth knowledge of our personal banking products and services, including chequing and savings accounts, credit cards, and personal loans.
  • Advice and Guidance: Provide expert advice and guidance to customers on financial planning, budgeting, and credit management.
  • Relationship Building: Build and maintain strong relationships with customers, understanding their financial goals and objectives, and providing tailored solutions to meet their needs.
  • Team Collaboration: Work collaboratively with colleagues to achieve business objectives, share knowledge and best practices, and provide support to ensure seamless customer service.
Requirements
  • Education: High school diploma or equivalent required; post-secondary education in a related field an asset.
  • Experience: 1+ years of relevant experience in customer service, sales, or a related field.
  • Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Knowledge: In-depth knowledge of personal banking products and services, with a strong understanding of financial planning and credit management.
What We Offer

As a Personal Banking Associate at TD Bank, you will have the opportunity to work in a dynamic and supportive team environment, with access to ongoing training and development opportunities. We offer a competitive compensation package, including a base salary, variable compensation, and a range of benefits, including health and wellness programs, retirement savings plans, and paid time off.

We are committed to creating a diverse and inclusive workplace, where all colleagues feel valued and supported. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.