Team Lead

1 week ago


Barrie, Ontario, Canada Wine Rack Full time
Team Lead - Wine Rack

Join our dynamic team at Wine Rack as a Team Lead and take on a leadership role in delivering exceptional customer service, coaching and developing team members, and performing administrative responsibilities in support of the Store Manager.

Responsibilities:
  • Oversee store operations in the absence of the Store Manager, providing work direction to Wine Merchants
  • Meet and exceed sales targets, coaching the team on achieving their goals
  • Implement and monitor store policies and procedures
  • Perform additional administrative functions, including product ordering, receiving, merchandising, and inventory management
  • Assist with the training and coaching of team members
  • Role model the execution of our Customer Experience programs
Requirements:
  • Minimum 2 years retail experience with 1 year retail leadership
  • Smart Serve certification
  • POS register experience
  • Essential duties include selling, customer wine sampling, registering sales, cash handling, wine handling, and general cleaning
  • Physical demands of the job include lifting up to 21 kilograms, standing, reaching, bending, and climbing ladders
  • Must be 19 years of age or older. High School or equivalent education required
We Offer:
  • A competitive wage
  • Flexible work hours
  • Opportunities to develop and grow into management positions
  • An opportunity to learn about the world of wine
  • Employee referral incentive bonus

We are committed to establishing a qualified workforce that reflects the diverse population we serve and we encourage applications from all qualified individuals. We are also committed to preventing and removing barriers to employment for people with disabilities.


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